Contact USBC

Contact USBC Support


Company Name:

About: Manage your secure digital wallet with the USBC application. This non-custodial
wallet offers the highest level of security and privacy, keeping your
information encrypted and at your fingertips.


 
  2026-05-11

USBC Customer Service 💢

Hard-to-find customer service info can be a red flag. Is USBC Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Global Id Framework Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit GlobaliD Website

Privacy Policy: https://www.global.id/privacy-policy/

Developer: Global Id Framework Inc.





Can I trust USBC app?

Protect your data and wallet. We investigate the developer's website (Global.id), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.7 out of 5

Cannot restore old account

2026-02-07

by Alydhiends

I already had GlobalID but no Universal Name (apparently a new feature). I have the recovery key but don't have the option to enter it. It just logged me out of my account.

*A year later, I tried to create a new account, but still there's no way to enter recovery key to recover old account. I wish to just merge my old verified account with the new system.

Can’t access card

2026-02-08

by 13peahead31

I have contacted support and have been shuffled around. Now on my 4th person asking me the same question - still having issues? Screenshot please. Then get still having issues email from someone else. For an app that integrates tons of personal info, this is a disaster. I’m uninstalling and removing from my uphold integrations. Unacceptable support.

Beyond Creepy

2026-02-09

by Rdl1972

Literally one of the creepiest piece of software I’ve ever seen . They want to know your level of College , financial info , credit score , crypto addresses and on and on. Hell no I’ll never use this and instantly deleted , they’re literally asking you to violate your own privacy👎 I would like help deleting my information too.




Have a Problem with USBC? Report Issue




Why should I report an Issue with USBC?

  1. Pulling issues faced by users like you is a good way to draw attention of USBC to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a USBC customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using USBC.


Alternatives