OncoClic app not working? crashes or has problems?

OncoClic Status

Last Updated on 2024-09-16 by Siavoshe AGIER AYATI

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App has problems

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Common OncoClic Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OncoClic app on iOS and Android devices. Solve all OncoClic app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OncoClic iPhone Issues and Solutions

OncoClic iOS app crashes, not working, errors
OncoClic iOS app network issues
OncoClic on iOS has black/white screen

OncoClic Android App Issues and Solutions

OncoClic has errors/crashing/not working
OncoClic server network connectivity issues
OncoClic has black screen

OncoClic iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OncoClic app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OncoClic app crashes or not working on Iphone (iOS):

Close and restart the OncoClic app on iPhone
Update OncoClic app to the Latest Version for iOS
Uninstall and reinstall OncoClic iPhone app
Update your iPhone to the latest iOS version

Fix OncoClic on iPhone unable to connect to server/internet connection issues::

To resolve OncoClic network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OncoClic black/white screen (blank screen) on iPhone:

Follow the OncoClic iOS app troubleshooting guide Here →

OncoClic Android App Issues and Solutions

Fix OncoClic not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OncoClic app issues:

Force Stop the OncoClic App
1. On android, goto "Settings" » click OncoClic app. » click "Force Stop".

Update OncoClic to the latest version on PlayStore

Clear OncoClic App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OncoClic app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OncoClic.

Fix OncoClic unable to contact server/ OncoClic internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OncoClic » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OncoClic » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OncoClic on android.

Solve OncoClic black/white screens issue on Android:

Follow the OncoClic android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Siavoshe AGIER AYATI, developers of OncoClic.

Verified email ✔✔

E-Mail: info@oncoassist.com

Website: 🌍 Visit ONCOassist Website

Privacy Policy: https://oncoassist.com/privacy-policy/

Developer: Portable Medical Technology Ltd.

100% Contact Match

Developer: OncoClic

E-Mail: siavoshe@medicotech.fr

Website: 🌍 Visit OncoClic Website

About this app

this app est la première application en Oncologie à destinations des professionnels de santé. Assister les professionnels de santé via des outils indispensables au quotidien. Cette application ne remplace pas la consultation d’un professionnel de santé. Notre objectif : informer, assister et accompagner ! Informer via un média d’alerte sur l’actualité en Oncologie. Accompagner les praticiens dans la recherche d’essais cliniques.