Contact NovoEd Support
Company Name: NovoEd, Inc
About: Welcome to the NovoEd app! Now, you can stay connected and engaged with your
learning anytime and anywhere. Get easy access to your learning activities,
participate in discussions with peers and coaches, and manage your progress when
you’re on the go.
NovoEd Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit NovoEd Website
Privacy Policy: https://www.novoed.com/privacy-policy/
Developer: NovoEd, Inc.
3 Most reported problems 😔💔
Unable to hear videos and slow scroll
by Shasatan
This app is terrible on the iPhone. I am unable to hear any of the videos and it takes forever to load the videos. The scrolling function is also very slow sometimes. Lastly, when I am trying to type, it doesn’t use the native keyboard and doesn’t autocorrect.
Don’t waste your time
by BBall Fanman
Defective app, poorly organized, terrible display, tiny little phone sized graphics on an iPad with a huge screen, balky, glitchy, unable to complete simple tasks like scheduling a coaching session or accessing learning content. DO NOT DOWNLOAD THIS APP. IT WILL BE A WASTE OF TIME AND A WASTE OF YOUR DEVICE’S MEMORY.
So so
by OohLaLaLeta
So I’ve been using the app for a few days and have run into 2 major problems:
1. I can not move through lessons when I’m working from online (rather than downloads). To progress to the next lesson I have to quit the app and start over.
2. It defaults to all caps for comments. I literally have to press the arrow for every letter or I am yelling my comment. I’ve been writing comments in a different app and then copy pasting.
So, the experience has not been flawless. If not for these issues it would probably be a 4 or 5 star.
Have a Problem with NovoEd? Report Issue
Why should I report an Issue with NovoEd?
- Pulling issues faced by users like you is a good way to draw attention of NovoEd to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NovoEd customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NovoEd.
