Magma Service Desk Reviews

Published by Magma HDI General Insurance Private Limited on 2018-09-28

🏷️ About: magma Service Desk Service Management is a next generation ITSM++ solution that delivers a comprehensive set of IT service management capabilities to improve service levels and productivity across the entire organization. Through the tight integration of its Change, Incident, Problem, and Service Request Management processes around a common configuration management database (CMDB), the Service Management sub-module provides IT.

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Features

Through the tight integration of its Change, Incident, Problem, and Service Request Management processes around a common configuration management database (CMDB), the Service Management sub-module provides IT organizations with a highly efficient, effective, and dynamic mechanism.

magma Service Desk Service Management is a next generation ITSM++ solution that delivers a comprehensive set of IT service management capabilities to improve service levels and productivity across the entire organization.

Through this organizations can resolve incidents and problems, manage service level agreements, and increase end user satisfaction.

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Magma HDI General Insurance Private Limited