ServiceDesk Reviews

Published by SolarWinds MSP UK Ltd on 2019-03-06

🏷️ About: MAX Service Desk Mobile MAX Service Desk requires a MAX Remote Management account Manage your Service Desk field site visits, tickets and customers easily from the MAX Service Desk Mobile application. Connect the mobile application to your MAX Service Desk account, which can be setup from your RemoteManagement dashboard, and remotely access and update your customer issues, tasks and your site visit work such as comments, .

Rating 2.0/5

Safety Score: 18.2/100

Legitimacy Score: 54.3/100

Overall Customer Experience 😎

👿🤬😠 Negative experience

60.1%

🙄💅🫥 Neutral

26.5%

😎👌🔥 Positive experience

13.4%

~ from Justuseapp.com NLP analysis of 3 combined software reviews.

🥺 🗣️ Share your Experience & Warn Others

Read 4 Customer Service Reviews 👿🤬😡😠💢😤

2.0 out of 5

1 year since last update - and this?

2022-05-25

by 479654-evgfuk

We waited a whole year for a single update, and when it finally comes, all we get is a minor fix to the site visits? POOR.

Support it, or end it!!!!!!!!!

Can we get notifications?

2022-06-26

by KLFUHHUHUHHUH

I love using this for work but why doesn't ServiceDesk have notifications? It would be great to be notified when a new ticket arrives.

Very Nice App

2022-07-27

by Jmznetwork

Great, exactly what I was expecting! Works great!

Elona

2020-10-13

I only used photo fox for an hour and they took me 60 dollars. I canceled it and I want my money in my account. My Apple id is: babametoelona@redacted

Is ServiceDesk Safe? 🤗🙏

No. ServiceDesk does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 3 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.0/5 . Justuseapp Safety Score for ServiceDesk Is 18.2/100.

Is ServiceDesk Legit? 💯

No. ServiceDesk does not seem legit based on our analysis. This conclusion was arrived at by running over 3 ServiceDesk User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ServiceDesk Is 54.3/100..

Is ServiceDesk not working? 🚨

ServiceDesk works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

How was your experience with ServiceDesk? Post a Review

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Features

Connect the mobile application to your MAX Service Desk account, which can be setup from your RemoteManagement dashboard, and remotely access and update your customer issues, tasks and your site visit work such as comments, time logging, mileage tracking and costs.

MAX Service Desk is a solution from LOGICnow that provides the ability to manage incoming tickets, issues and communication from customers along with the ability to manage your time logging, cost items and contracts with customers - for both time and manage services.

Manage your Service Desk field site visits, tickets and customers easily from the MAX Service Desk Mobile application.

- Manage, filter and update your support tickets remotely.

- Sign off tickets with digital signatures and add photos to ticket comments.

- View customer information, contacts and related tickets.

- Get customer insights available through LogicCards.

Customer Service/Support

Developer:

SolarWinds MSP UK Ltd