Contact Toomics Support

I had forgotten and entered in my password incorrectly a couple of times. I am not even able to recover or reset it, due to my account being locked. I contact their help center with no help. Only a reply saying my account was flagged due to suspicious activity. Entering my password wrong can be considered suspicious. I’ve read many comments with the similar issues. I know I’m not the only one with this problem. The only reason I have an issue is because I paid for the VIP subscription membership. Meaning they automatically take money from you every month. And now I can’t even log in. I understand their concerns about getting their content stollen and reposted. This is an unfair process for both sides. There’s no way to redeem yourself, when they already assumed you were pirating their content. It’s frustrating especially when I don’t do anything wrong. I hope this flawed system gets fixed. If people want to know how to cancel their subscriptions, either contact your bank to cancel recurring payments, or go to your PayPal account and do the same. Just take the loss of previous payments if they can’t be refunded, and prevent further payments. Or they will keep taking your money every month. Whoever is in charge needs to fix this.

While this app has many amazing looking comics to offer readers, you only have access to the first 3-4 episodes before it’s VIP only. And every comic that isn’t strictly vip seems short. I started a series called Annoying Alice which was a completely free comic, I got to issue 95 and stopped reading for about a month. I came back to finish the last five issues and the whole series was made VIP only. So I couldn’t even finish it. I completely understand that you pay to support the artists, and being an artist I am behind this idea. But I believe WEBTOON does it better by allowing anyone to read the comics for free but requiring payment to have earlier access to newer issues.

I first got this app because I wanted multiple apps for comics, and there was one comic I loved reading called “I choose you!” Plus I heard good things about this app. In my experience lots of the comics had VIP only. I still found a few which you would unlock every week and read them. I usually only check this app a few times a month. I went to check on the app recently and found almost all of the comics I really liked had become VIP, and I was almost done with them. another point is unlike WEBTOON where everyone gets the episodes of a comic unlocked at the same time, so if you pick up a comic that already has published 50 eps, you can read those 50 until you catch up. I don’t read on this app as much so I don’t know if it has contests like WEBTOON but on WEBTOON there’s usually atleast one contest a month where you can earn enough coins to unlock an episode and read ahead. Also everything on WEBTOON you read you can get for free if you wait. I guess the main problem with this app is you can get around not using money on it. If your able to pay money for it then overall it’s a fine app, the stories are good it’s just frustrating.