Edulog Parent Portal Lite app not working? crashes or has problems?

Edulog Parent Portal Lite Status

Last Updated on 2025-02-13 by Education Logistics, Inc.

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User reports:
No current problems

User reports 0

Summary of Edulog Parent Portal Lite Problems 🔥

- Notifications do not work

- Location of the bus does not update regularly

- Bus is usually stuck somewhere and does not update for a few days

- App needs more work before releasing it

📋 7 Reported Issues:

Tiffany 2023-09-07

Why does my app continue to tell me the gps for this vehicle is unavailable when it’s time for pick up and drop off

Amanda Lindsay 2023-08-22

Once second parent downloaded the app, I stopped receiving notifications that the bus was arriving. Please advise on how to correct the issue.

Ann Dossey 2023-08-16

Old notification messages will not delete. Claims server error. App is up to date. Also I am not receiving any new update messages. (Notification of bus location is working but the messages edulog sends out about am and pm changes is not)

Sandy P 2022-11-07

No matter how many times I reset/Un install and install again it keeps saying "cannot connect to server"

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Marco Canada 2022-09-01

Andriod app doesn't work. "Cannot connect to server"

Dorothy Flores 2022-08-31

It says: Cannot connect to server

Miranda 2022-08-26

I be changing my password then log back in.It never works matter how many times I reset the password.

Showing 1-7 of 7 reported issues:

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Common Edulog Parent Portal Lite Problems & Solutions. Troubleshooting Guide

Table of Contents:

Edulog Parent Portal Lite iPhone Issues and Solutions

Edulog Parent Portal Lite iOS app crashes, not working, errors
Edulog Parent Portal Lite iOS app network issues
Edulog Parent Portal Lite on iOS has black/white screen

Edulog Parent Portal Lite Android App Issues and Solutions

Edulog Parent Portal Lite has errors/crashing/not working
Edulog Parent Portal Lite server network connectivity issues
Edulog Parent Portal Lite has black screen

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Edulog Parent Portal Lite iPhone Issues and Solutions

How to fix Edulog Parent Portal Lite app crashes or not working on Iphone (iOS):

Close and restart the Edulog Parent Portal Lite app on iPhone
Update Edulog Parent Portal Lite app to the Latest Version for iOS
Uninstall and reinstall Edulog Parent Portal Lite iPhone app
Update your iPhone to the latest iOS version

Fix Edulog Parent Portal Lite on iPhone unable to connect to server/internet connection issues::

To resolve Edulog Parent Portal Lite network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Edulog Parent Portal Lite Android App Issues and Solutions

Fix Edulog Parent Portal Lite not working on Android, crashes, errors or is unresponsive:

Force Stop the Edulog Parent Portal Lite App
1. On android, goto Settings » Edulog Parent Portal Lite » click [Force Stop]

Update Edulog Parent Portal Lite to the latest version on PlayStore

Clear Edulog Parent Portal Lite App Cache and Data:
1. On android, goto Settings » Apps » Edulog Parent Portal Lite » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Edulog Parent Portal Lite.

Fix Edulog Parent Portal Lite unable to contact server/ Edulog Parent Portal Lite internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Edulog Parent Portal Lite » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Edulog Parent Portal Lite » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Edulog Parent Portal Lite