Edulog Parent Portal Lite app not working? crashes or has problems?

Edulog Parent Portal Lite Status

Published by Education Logistics, Inc. on 2024-03-13

Your child’s transportation at your fingertips. Edulog’s Parent Portal Lite
is a self-service app that allows you to track your child’s bus from his or
her school.

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User reports:
No current problems

User reports 0

problems reported in the last 24 hours

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Most reported problems

Reported Issues: 7 Comments

By Tiffany 1 year ago

Why does my app continue to tell me the gps for this vehicle is unavailable when it’s time for pick up and drop off

By Amanda Lindsay 1 year ago

Once second parent downloaded the app, I stopped receiving notifications that the bus was arriving. Please advise on how to correct the issue.

By Ann Dossey 1 year ago

Old notification messages will not delete. Claims server error. App is up to date. Also I am not receiving any new update messages. (Notification of bus location is working but the messages edulog sends out about am and pm changes is not)

By Sandy P 1 year ago

No matter how many times I reset/Un install and install again it keeps saying "cannot connect to server"

By Marco Canada 2 years ago

Andriod app doesn't work. "Cannot connect to server"

By Dorothy Flores 2 years ago

It says: Cannot connect to server

By Miranda 2 years ago

I be changing my password then log back in.It never works matter how many times I reset the password.

Common dislikes about Edulog Parent Portal Lite app

- Notifications do not work

- Location of the bus does not update regularly

- Bus is usually stuck somewhere and does not update for a few days

- App needs more work before releasing it

Have a Problem with Edulog Parent Portal Lite? Report Issue

Common Edulog Parent Portal Lite Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Edulog Parent Portal Lite app on iOS and Android devices. Solve all Edulog Parent Portal Lite app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Edulog Parent Portal Lite iPhone Issues and Solutions

Edulog Parent Portal Lite iOS app crashes, not working, errors
Edulog Parent Portal Lite iOS app network issues
Edulog Parent Portal Lite on iOS has black/white screen

Edulog Parent Portal Lite Android App Issues and Solutions

Edulog Parent Portal Lite has errors/crashing/not working
Edulog Parent Portal Lite server network connectivity issues
Edulog Parent Portal Lite has black screen

Edulog Parent Portal Lite iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Edulog Parent Portal Lite app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Edulog Parent Portal Lite app crashes or not working on Iphone (iOS):

Close and restart the Edulog Parent Portal Lite app on iPhone
Update Edulog Parent Portal Lite app to the Latest Version for iOS
Uninstall and reinstall Edulog Parent Portal Lite iPhone app
Update your iPhone to the latest iOS version

Fix Edulog Parent Portal Lite on iPhone unable to connect to server/internet connection issues::

To resolve Edulog Parent Portal Lite network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Edulog Parent Portal Lite black/white screen (blank screen) on iPhone:

Follow the Edulog Parent Portal Lite iOS app troubleshooting guide Here →

Edulog Parent Portal Lite Android App Issues and Solutions

Fix Edulog Parent Portal Lite not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Edulog Parent Portal Lite app issues:

Force Stop the Edulog Parent Portal Lite App
1. On android, goto "Settings" » click Edulog Parent Portal Lite app. » click "Force Stop".

Update Edulog Parent Portal Lite to the latest version on PlayStore

Clear Edulog Parent Portal Lite App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Edulog Parent Portal Lite app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Edulog Parent Portal Lite.

Fix Edulog Parent Portal Lite unable to contact server/ Edulog Parent Portal Lite internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Edulog Parent Portal Lite » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Edulog Parent Portal Lite » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Edulog Parent Portal Lite on android.

Solve Edulog Parent Portal Lite black/white screens issue on Android:

Follow the Edulog Parent Portal Lite android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Education Logistics, Inc., developers of Edulog Parent Portal Lite.

100% Contact Match

Developer: Edulog

E-Mail: [email protected]

Website: Visit Edulog Parent Portal Lite Website

88.89% Contact Match

Developer: Edulog

E-Mail: [email protected]

Website: Visit Edulog Website

About this app

Edulog’s Parent Portal Lite is a self-service app that allows you to track your child’s bus from his or her school. Know when to send your child to the bus stop to avoid waiting in inclement weather. See your child's vehicle when it is on its way to pick up and drop off. Configure notifications to alert you when your child’s bus is nearing pickup or dropoff.