Contact KS Fit Support
Company Name: 北京金史密斯科技股份有限公司
About: KS Fit, an intelligent software for managing fitness equipment. It helps you
easily manage your Kingsmith fitness devices and provides you with a better
fitness experience.
KS Fit Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 北京金史密斯科技股份有限公司
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit KS Fit Website
Privacy Policy: https://www.kingsmith.com.cn/privacy/ksfit-en.htm
Developer: 北京金史密斯科技股份有限公司
Can I trust KS Fit app?
Protect your data and wallet. We investigate the developer's website (Kingsmith.com.cn), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Worst App Possible
by Barbanx
Not only is it glitchy and doesn’t properly sync distance from the treadmill but the login process is atrocious. It doesn’t integrate with Apple’s autofill at all. Not only that but why do I need an account to connect with my local Bluetooth enabled treadmill? Unfortunately this app is the only way you can even change the speed of the treadmill in any other increment other than 0.5mph at a time. If I could I would rate this app 0/5.
Incorrect step counting
by NickR8
When syncing this app with my walking pad, if overcounts steps by a factor of roughly 2X. Example: I recently walked 1.13 miles. The app “counted” 5,954 steps. A more accurate count would be close to half of that. There is no setting in the app to correct stride length or do anything about the incorrect step count. Very frustrating considering my main use case of the app is to count steps and sync them to Apple health.
Poor App
by Al Steezy
This app constantly disconnects from the walking pad. The information from the walking pad does not show up in the app. App only works if you actively have it open while using walking pad. None of my information in this app is accurate to the activity completely with the walking pad. I really don’t even see the point of this app
Have a Problem with KS Fit? Report Issue
Why should I report an Issue with KS Fit?
- Pulling issues faced by users like you is a good way to draw attention of KS Fit to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a KS Fit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using KS Fit.
