Contact Sezzle Support

by NostalgiaLadie

3. As I said, contacting customer service doesn’t help at all. I can’t converse with anyone personally. My needs were not addressed at all. I tried and now I’m done with Sezzle. I will be paying close attention to the info that I provided to Sezzle (in case any fraud turns up). I terminated the Sezzle account. There was nothing else that I could do. If you won’t even converse in any way with your customers, you don’t care at all.

2. Sezzle is scary. I just attempted to call Customer Service and wasn’t allowed to speak to a live person, but was directed to their email form service. Immediately I was emailed an auto response, with the same sorry excuses of why no one can help solve this. Unbelieveable! I deleted my financial info and hopefully can terminate my Sezzle account. I regret trusting Sezzle to handle my financial and indentifying info. I’m glad I didn’t give them my main finacial info. smh

1. Declined for a $3 purchase? Really? This is rediculous! I recently was approved for Sezzle, but haven’t been permitted to make any purchases. I’m not being given any helpful reasons to why I’m being declined other than the purchase maybe too much. I have way more than enough to cover $3! Why was I approved for a Sezzle acct, if they won’t allow me to purchase through them? The purchase process is not user friendly either. Too many security codes required just to have the purchase declined. smh...There is no point to this...

by CiIHcC99

I order about $300 worth on a boutique call “Wild heifers boutique” that works with sizzle about two months ago I never received any of my items I contacted the merchant just like sizzle suggested but nothing the owner never contacted me back then she send fake tracking numbers and she ended up blocking me on social media because I tried to get a refund, I went back and tried to contact sizzle to report this merchant and guess what I got ignored as well I send emails with proof of the scam, I waited on the phone for hours and nothing I wasn’t able to talk to anybody and I haven’t heard back from them but now they charging me late fees for that last payment I never made because simply I got scammed by one of they’re merchants, I had to go thru my bank in order to get my money back(the first 3 payments I made) and sizzle it’s now threatening me to pay them back and still haven’t heard anything about the scam and what they’re doing to fix it what a trashy company, if I keep receiving this type of emails I will be obligated to take legal actions i know I’m not the only one how’s going thru this same situation with the same merchant. I’ve talk to about 200 people on social media that is goin thru the same situation with sizzle and this merchant Wild Heifers Boutique.

by Cfrancis21

Update After Sezzle Response: Your response is what was told previously but it’s simply a lie. I only have 2 orders each with a different merchant and the new purchase was with a completely different merchant. Perhaps the truth would be amazing! No point in a high spending limit when you can’t even get close to using it with only allowing 2 purchases at a time regardless of merchants.

I use to love this service! I’ve used this service for several years. However they’ve recently changed it so that you can only have 2 gift cards at a time open. So what’s the point of a credit line? Considering most places don’t take Sezzle in store threw their digital card and even if you shop online you still have to purchase a gift card to make the purchase. Since they’ve made this ridiculous change they are no longer my go to. I would recommend Afterpay. My credit line isn’t nearly as high with them but they don’t limit how many active purchases you have with them. Highly disappointed in Sezzle and they have since became my last choice if I absolutely have to.