Contact Planity Support
Company Name: Planity
About: Planity is an online booking platform for Hair and Beauty salons.
Headquarters: Paris, Ile-de-France, France.
Planity Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Planity
Verified email ✔✔
E-Mail: contact@planity.com
Website: 🌍 Visit Planity Website
Privacy Policy: https://www.planity.com/mentions-legales
Developer: Planity
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3 Most reported problems 😔💔
Do Not download and use this App- it’s theft
by The Goat At Soccer
I used this app to book an appointment. They took my money for an appointment but I never received the service as the salon was closed when I got there for the booking time. And is still closed and one can’t contact the salon.
The app managers won’t refund me even though they received the money.
BE AWARE.
Rather book through the salon direct.
Weird list of accepted phone country codes
by Smalett
I am travelling around France and wanted to get a haircut. Such a surprize app developers only allow like 15 random coutry codes for phone registration. And you cannot register with email or google or anythibg else. So weird. Why would you ignore 80% of the tourists vising France?
UPD: app support team reached out and told me that’s for security reasons, although it makes no sense: you allow Guyane or Canada or United States, but don’t allow Poland or Hungary or Norway? Why? Every similar app I used allowed phone numbers from all over the world. What kind of security do you need in a barber-booking app anyway?
Thanks for the phone number, but i alreafy used a classic walk-in kind of booking.
Good luck
fake reviews
by Rebeccaolsen
Pretty sure they allow fake reviews. I had the worst experience of my life at a “very well-rated” salon. Then they wouldn’t allow me to post my bad review of the place.
The whole thing feels like a scam to me.
Have a Problem with Planity? Report Issue
Why should I report an Issue with Planity?
- Pulling issues faced by users like you is a good way to draw attention of Planity to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Planity customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Planity.
