Contact SensoWash Support
Company Name: DURAVIT AG
About: Control, maintain and manage your Duravit SensoWash® shower toilet easily with
the handy SensoWash® app. Thanks to the many smart settings, you can adapt your
SensoWash® shower toilet to your individual needs - even if you use several
Duravit shower toilets in one household.
SensoWash Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DURAVIT AG
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit SensoWash Website
Privacy Policy: https://www.duravit.com/settings/footer/footer_links/data_privacy_statement.com-en.html
Developer: Duravit
Can I trust SensoWash app?
Protect your data and wallet. We investigate the developer's website (Duravit.com), verify they're legit, and uncover hidden scams or complaints.
2 Most reported problems 😔💔
Useless
by Debbyjr
Despite downloading, deleting, and re-downloading multiple times, I was able to get the app to connect to the SensoWash bidet exactly once, only for the app to lose its connection a minute after I set it up. I checked to ensure that I have the most recent iOS version (18), so perhaps Duravit needs to update their app, since it looks like it was last updated over three months ago (today is Feb 16, 2025). On top of that, the wash feature on the seat itself worked for exactly a week and now will not function at all. For $1500 (just for the seat!) it’s especially absurd. The app is also so poorly designed with multiple features that could be consolidated and what appears to be poor translation into English. Very unhappy.
Simple app
by Traveller009
Simple, good app overall. Only thing that really bugs me is that each time I have to select „My device“ again. Would be great it the app just remembered.
Also would be nice to view/edit the pre-programmed settings from the remote, and get some stats.
Have a Problem with SensoWash®? Report Issue
Why should I report an Issue with SensoWash®?
- Pulling issues faced by users like you is a good way to draw attention of SensoWash® to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SensoWash® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SensoWash®.
