Moses App app not working? crashes or has problems?

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Last Updated on 2023-06-27 by Hutter & Unger GmbH Werbeagentur

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1 Reported Issues: 😵🆘🛟🚨📢

Valter Aires

2022-06-04

Hello my mozes account is frozen because I opened two accounts, what do I do to use one of them again?

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Common Moses App Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Moses App app on iOS and Android devices. Solve all Moses App app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Moses App iPhone Issues and Solutions

Moses App iOS app crashes, not working, errors
Moses App iOS app network issues
Moses App on iOS has black/white screen

Moses App Android App Issues and Solutions

Moses App has errors/crashing/not working
Moses App server network connectivity issues
Moses App has black screen

Moses App iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Moses App app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Moses App app crashes or not working on Iphone (iOS):

Close and restart the Moses App app on iPhone
Update Moses App app to the Latest Version for iOS
Uninstall and reinstall Moses App iPhone app
Update your iPhone to the latest iOS version

Fix Moses App on iPhone unable to connect to server/internet connection issues::

To resolve Moses App network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Moses App black/white screen (blank screen) on iPhone:

Follow the Moses App iOS app troubleshooting guide Here →

Moses App Android App Issues and Solutions

Fix Moses App not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Moses App app issues:

Force Stop the Moses App App
1. On android, goto "Settings" » click Moses App app. » click "Force Stop".

Update Moses App to the latest version on PlayStore

Clear Moses App App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Moses App app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Moses App.

Fix Moses App unable to contact server/ Moses App internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Moses App » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Moses App » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Moses App on android.

Solve Moses App black/white screens issue on Android:

Follow the Moses App android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hutter & Unger GmbH Werbeagentur, developers of Moses App.

About this app

Meine Einladungen: Auch Ihre Einladungen zu unseren Events und Vorteils-Aktionen bekommen Sie direkt auf Ihr Smartphone gepusht. Ihre exklusiven Vorteile bekommen Sie direkt auf Ihr Smartphone gepusht. Damit können Sie direkt und sofort von Ihren Vorteilsgutscheinen wie €-Coupons, Give-aways und Rabatten profitieren und direkt mit der App bei uns einlösen. Mit der Moses App haben Sie alle Vorteile von Moses auf Ihrem Smartphone immer dabei – und einige Mehrwerte zusätzlich. Meine Kundenkarte anzeigen: Mit dieser Funktion sammeln Sie bei uns Ihren Umsatz-Bonus für den nächsten Bonus-Scheck. Auf Wunsch können Sie sich hier direkt anmelden. Ihre Karte wird überflüssig. News: Mit unserem News-Blog bleiben Sie immer up to date in Sachen Fashion, Funktion und Innovation.