Contact Gather Support
Company Name: Gather Federal Credit Union
About: Gather Mobile is your personal financial advocate that gives you the ability to
aggregate all of your financial accounts, including accounts from other banks
and credit unions, into a single view. It’s fast, secure and makes life easier
by empowering you with the tools you need to manage your finances.
Gather Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Gather Federal Credit Union
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Gather Website
Privacy Policy: https://www.gatherfcu.org/privacy
Developer: Gather FCU
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3 Most reported problems 😔💔
It “was” a GREAT app!
by Crissy Lee Kauai
Honestly,Gather really stepped it up with their app and all of the things that you can do with it. ILoved how I could keep track of everything and see all my transactions and add notes to explain where my money was going.
I really liked the app and IUsed it every day just to make sure that my funds were secure and weren’t being stolen by scammers. Unfortunately since this new update that requires iOS 16, I have not been able to get into my account at all. I spent the entire weekend with zero money because I didn’t have any of my money in my checking account where I could access it with my ATM.
I have an emergency that I needed money for and I wasn’t able to get to my money or transfer it because there was no way for me to get into my account just because I have an older iPhone that will only update to iOS 15.8.I’m also having the same problem with my iPad because I tried to install it on my iPad as well. IUse these two devices for everything I don’t even use a computer anymore. Hopefully They will make this app still available for people that have older phones.
The app and online experience are terrible.
by Corby76
If you need to interact with your bank or credit union online, go elsewhere. The app and the online experience have been terrible since I started with them in 2018. I have NEVER had a good experience with any online interaction. The app tells me I’m using the wrong password every time I have to change anything. Forget about trying to use a service like Zelle, you will spin your wheels until your ready to cry. I don’t know who is charge of the online experience, but that person is clearly a sadist or completely inept and incompetent. The people at the branches are lovely, but lovely doesn’t help you out a whole lot when you need to conduct business and you can’t get into a branch.
Terrible
by NoWorreh723
Terrible mobile online honestly. I have the two gather apps so I can connect online but it would not even allow me to connect at all. Keeps telling me to retry I’m over it, even if I have solid connection and WiFi...if I could rate it I’d rate it zero stars terrible. The other gather app I have to wouldn’t even alow me to to go through keeps saying my pass and ID is wrong. Went on the computer to their actual online site and it went thru I don’t understand. They should really try to fix their apps I’m disappointed.
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Why should I report an Issue with Gather Mobile?
- Pulling issues faced by users like you is a good way to draw attention of Gather Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Gather Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gather Mobile.
