We Are Lidl app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
39.6%

Login
18.9%

Something else
18.9%

Screen
9.4%

problems reported in the last 24 hours

24 hour clock ⏰

  10 Reported Issues: 😵🆘🛟🚨📢

Gra Child
2023-04-20

Cannot open the Lidl app. When I click on the Lidl logo it says 'Update Available' , when I click on it it says 'Safari cannot open this page because the address is invalid?' I've shut down countless times and getting really frustrated with the app and Lidl. How can I overcome it? Regards Gra

James
2023-04-17

no longer works on my Galaxy S5 android phone and update says no longer compatable, so obviously Lidl doesnt want my trade anymore, how many more thousands of customers have this problem? Its not good for trade

Bridget Harris
2023-03-02

The Lidl app on my phone keeps crashing been like this since 0830 this morning using power on my mobile

Susan Clifton
2022-12-17

My app stopped allowing me to activate coupons and just keeps telling me not connected. I am connected and have no problems with other apps. I have cleared cache, removed app downloaded again . Still same problem. Please can you help

Thomas Cook
2022-11-29

Coupons don't activate when I win

S Almond
2022-11-04

Lidl app will not open. Just goes back to my home screen. I've tried rebooting my phone, no good.

Roger Mccoubrey
2022-10-14

I cannot login to the Lidl+ on my I phone 8. buttons do not work also can I be logged in two phones it’s on my wife’s phone

Fabbi Blakeney
2022-10-14

Have used app with no problems until installed the new update. It will not open. Please advise. Thank you.

Chris Flint
2022-07-29

I cannot activate my £20 voucher even though it doesn't expire until the 18th August. Been contacting customer support since 18th July and still not fixed. When I go shopping at lidl now, if the plus app doesn't work the shopping gets left at the till. If all customers with lidl plus app problems also left their shopping at the till, I guess the problem would be fixed overnight. Let's face it, we're not exactly short of supermarkets in this country. I could walk from my local lidl to any one of 5 other supermarket within 10 minutes.

Frances Carter
2022-04-21

Briefly saw I qualified for free bakery item, pressed on save coupon only to find it disappeared. On searching it claims to have been redeemed. Also my local shop in Hanwell experienced a power cut which meant my large shop was not put on the app, so I missed out on the spend £100 and get £2 coupon offer. This app is so frustrating, it takes time in the queues, which generally mean long waits to be served. It crashes frequently. Being promised something and not getting it feels worse than never having been offered it in the first place!

Showing 1-10 of 10

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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lidl Digital International GmbH & Co. KG, developers of We Are Lidl.




About this app

Lidl is represented in 32 countries around the world and currently operates around 11,200 stores and more than 200 logistics centers and warehouses in 29 countries worldwide.  Use WeAreLidl to take a look behind the scenes and learn more about one of the leading food retailers in Europe and Germany.  The "We are Lidl" app offers news and information about Lidl.  Additional information and services are available for the currently over 310,000 employees in a designated employee area after logging in.