Contact BitVision

Contact BitVision Support


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About: The BitVision client is an easy to use P2P network camera video monitoring
professional mobile phone client software, connected by a sequence number, the
only global P2P network and network cameras installed in the home or office,
view real-time video images, and image capture, video. The scene situation users
can learn in the shortest possible time home or office.



BitVision Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BitVision Website

Privacy Policy: https://www.bitdog.com/common/agreement/privacy-policy-en?client_id=1

Developer: HEROSPEED TECHNOLOGY LIMITED







6 Most reported problems 😔💔

4.6 out of 5
Colin Dean
2026-02-15

iOS app keep getting error code 2008 devise as been bound ? help please asap

Mr FREDERICK CLARKE
2026-01-21

I have had bitvison cameras installed at my house for about 1year now but recently up graded my mobile phone and now cannot connect to them ..i have ask the engineer who fitted them many times now but he will not response ..can you advise me what to do please

R Hanna
2026-01-11

We can not see any of the cameras and can not access the scanning code on the screen

Very poor experience

2025-03-17

by Cf-01848

I hate having to log out and back in again every few minutes. But even then the video stream won’t load. Get a bunch of different error codes which mean nothing since there is no message to explain what is going on. Have to constantly add the device and cameras on both real-time and playback.
I use google login feature.

Playback Problems

2025-03-18

by Lch8600

After few recent updates playback does not work properly. Moving the green cursor at the bottom of the screen to a certain time of day always jumps back to different time.
Example: I try to play back from 6:52PM, I move it to this time but it plays back from 9:35AM .
This worked great with no issues before the software updates.

Few touches

2025-03-19

by Zeyad23

App works most of the time but the App sometimes doesn’t load up. Definitely need some touches but otherwise the app works when it wants to please fix running the latest iOS15




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  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a BitVision customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BitVision.


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