neotiv app not working? crashes or has problems?

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Last Updated on 2022-03-24 by neotiv

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

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Common neotiv Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot neotiv app on iOS and Android devices. Solve all neotiv app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

neotiv iPhone Issues and Solutions

neotiv iOS app crashes, not working, errors
neotiv iOS app network issues
neotiv on iOS has black/white screen

neotiv Android App Issues and Solutions

neotiv has errors/crashing/not working
neotiv server network connectivity issues
neotiv has black screen

neotiv iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever neotiv app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix neotiv app crashes or not working on Iphone (iOS):

Close and restart the neotiv app on iPhone
Update neotiv app to the Latest Version for iOS
Uninstall and reinstall neotiv iPhone app
Update your iPhone to the latest iOS version

Fix neotiv on iPhone unable to connect to server/internet connection issues::

To resolve neotiv network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix neotiv black/white screen (blank screen) on iPhone:

Follow the neotiv iOS app troubleshooting guide Here →

neotiv Android App Issues and Solutions

Fix neotiv not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent neotiv app issues:

Force Stop the neotiv App
1. On android, goto "Settings" » click neotiv app. » click "Force Stop".

Update neotiv to the latest version on PlayStore

Clear neotiv App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "neotiv app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch neotiv.

Fix neotiv unable to contact server/ neotiv internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click neotiv » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got neotiv » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch neotiv on android.

Solve neotiv black/white screens issue on Android:

Follow the neotiv android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at neotiv, developers of neotiv.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit neotivTrials Website

Privacy Policy: https://neotiv.com/static/app/trials/neotivTrials_Data-Privacy-EN.pdf

Developer: neotiv GmbH

About this app

Neuroscientists are now developing digital biomarkers that target specific memory functions and allow fluctuations in memory performance to be scientifically measured. By using the this app app as a test participant in a study or as a citizen scientist, you can significantly contribute to memory research. Be part of the research! Early detection and efficient prevention are the key to stopping the development of memory problems. Have you ever wondered why your memory is sometimes better or worse? Your feedback helps us to continuously improve this app. this app is a spin-off of the Otto-von-Guericke University. If you have any questions or need help, please do not hesitate to contact us. It is probably due to a number of health and lifestyle-related factors. Based on the latest scientific research, this app develops long-term digital tests to assess cognitive functions that use areas of the brain affected early on in Alzheimer's disease.