Contact Public Surplus Buyers App Support

by Dońń

It’s almost as if PS have a milking cow and have decided not to improve this app. Improvements I will like to see. 1. Set my default State. I don’t wanna see the whole country pop up when I open the app. Give me the option to customise; to set a default State and limit searches to this state when I open the app. Thats what’s close to me and easy for me to get to. Most sellers don’t ship so I want to see what is near me by default EVERYTIME. 2. Make the app faster. It’s a snail. Maybe adding 1 could improve this. 3. The scroll is laggy. I have to be careful how I fast I scroll least it takes me back to the very top; undoing all my progress and leaving my thumb grumpy. 4. Zoom on pictures. Which century are we in? I have an iPhone app which can’t zoom in on pictures. I have to download the picture and zoom in. Laughable. Thank you

Edit 1: Zoom feature added. It’s better than what existed before so i will take it. Panning on the zoom is archaic.

by Khrdbkydd

The app is set up in a way where they can tell who works for the government and will prevent other bidders from bidding on an item if someone they favor has a bid in place. I know because they just prevented me from using my password to place a winning bid and then logged me out I signed back and using the same password that all of a sudden magically worked and I was on that app for an hour continuously with no issues. hopefully someone will do an investigation and get the people involved in this scam website charged with theft.
Someone may claim the app just crashed but that is what a hacker or someone controlling the site is able to do... i typed my password in 3 times and thr clicked cancel and it logged me out. I had less than a minutr and they manipulated it to where I would not make it in time.
Please someone run an investigation

by SopranoZone

When it's working, it's fine. I've had minimal issues with searches and items, and even if it doesn't remember location, search perameters or stay logged in, thats workable if annoying. However, it frequently just...breaks, and wont work at all. I've been getting an unclearable error message of "An error has occurred, please try again later ACCEPT" for at least a month despite reinstalling. This isn't the first time its happened, and it usually went away after an update, but I'm weary of it. More care needs to be done to make this app stable and consistent. Until that's done, I cannot recommend using the app, just use the browser. Honestly if improvements can't be made soon, public surplus should look into a different developer for a whole new app.