Kiano app not working? crashes or has problems?

Kiano Status

Last Updated on 2023-08-30 by Kai-Uwe Barthel

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App has problems

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Common Kiano Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kiano app on iOS and Android devices. Solve all Kiano app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kiano iPhone Issues and Solutions

Kiano iOS app crashes, not working, errors
Kiano iOS app network issues
Kiano on iOS has black/white screen

Kiano Android App Issues and Solutions

Kiano has errors/crashing/not working
Kiano server network connectivity issues
Kiano has black screen

Kiano iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kiano app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kiano app crashes or not working on Iphone (iOS):

Close and restart the Kiano app on iPhone
Update Kiano app to the Latest Version for iOS
Uninstall and reinstall Kiano iPhone app
Update your iPhone to the latest iOS version

Fix Kiano on iPhone unable to connect to server/internet connection issues::

To resolve Kiano network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kiano black/white screen (blank screen) on iPhone:

Follow the Kiano iOS app troubleshooting guide Here →

Kiano Android App Issues and Solutions

Fix Kiano not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kiano app issues:

Force Stop the Kiano App
1. On android, goto "Settings" » click Kiano app. » click "Force Stop".

Update Kiano to the latest version on PlayStore

Clear Kiano App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kiano app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kiano.

Fix Kiano unable to contact server/ Kiano internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kiano » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kiano » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kiano on android.

Solve Kiano black/white screens issue on Android:

Follow the Kiano android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kai-Uwe Barthel, developers of Kiano.

About this app

Besides image maps with a flat or perspective view, this app also offers list views, a professional photo viewer, and a visual similarity search. With simple gestures it is possible to visually navigate through your photos that are organized according to their similarity. this app is the only app you need to view and find your photos. this app helps to look at your photos in a completely new way.