Start a new creative hobby! Play with home decor styles, express your creativity
and improve your design skills. Have fun while gaining inspiration from a
vibrant creative community and apply your new ideas in your real life.
Are you having issues? Select the issue you are having below and provide feedback to Redecor.
By Renee 1 month ago
Whenever I try to submit my design for Page 4, Design 5, I get a pop up that reads “Oops, something went wrong.” I can’t progress unless I can submit my design. Closing the app completely and reopening has not helped.
By Amy Thompson 2 months ago
I can't run any other app in the background while using Redecor. Last 24 hours
By Rana 2 months ago
The app won’t open since Last night - I have an iPhone that is new
By Francine 2 months ago
The events are not available anymore. The rest of the game os ok. But the events Just don't appear. Why?
By Tammy 2 months ago
Each time I attempt to go into my journal page#16, design$15 I get kicked completely out of the game. It did this yesterday and again today. Turn off my phone and waited and brought it up hoping that woul trigger an update or something. Can't move onward in the journal designs. It's been over 24 hours. Please look into this. Thanks.
By Dorothy 3 months ago
I am having problem with my account and I can’t log in or it won’t summit my challenge ,it tells me that my order didn’t go through and to close it and try again later. Please help me resolve this matter. Thank you Dorothy
By Dee 4 months ago
Unable to download season pass just keeps spinning
By Sarah Gale 5 months ago
I new to this game. After securing my status for Ledgen I continued to play and did earn podiums. I thought that I was just going to using those wins toward the next 75 I needed by the month end. But they took my 12 wins away????? Wish I would of known that and I would have stopped playing and just did duels and saved my money for this next 14 days! Frustrating! Also sometimes when I buy a coin pack I don't get all of my unlocks. It has happened 3 times to me now!! Could someone get back to me on this? Thank-you Sara Gale ( Bonnie deMynn)
By Heidi McDonough 7 months ago
When I try to unlock an item that I have enough coins/tokens to purchase, it says, 'Oops, something went wrong'. This happens every time which means I may as well stop using the app if I can only choose from a very small selection of owned items over and over and can never get new items. Please fix! I will never earn votes when I can't choose the items that look nice.
By Betsy 7 months ago
Hi ! The app keeps crashing! I already deleted and reinstalled. Didn’t work. What else can be done! Thanks
By Gail Smit 8 months ago
IHello! I get into Redecor and go to My Journal, I start to design and immediately am kicked out back to my home page, been like that since yesterday. Thank you
By Sandi Dal Cin 8 months ago
I am able to vote and collect hourly coins. App will not let me design- it has kicked me out every day for the past three weeks. Thank you, Sandi
By Vickie 9 months ago
The game will let me vote and collect my hourly coins but will not let me decorate it kicks me out
By Charly Hardman 9 months ago
Redecor will not open on my iPad but other games will. I have been playing Redecor for 4 years now on iPads.
By Tina Att 10 months ago
I have someone elses account & i don't know where mine went, but i would sure like it back could you PLEASE help me
By Tina Att 10 months ago
My account has been switched with someone else's. Now I have spent money in her account & did some designs before realizing it. Could you please give me my account back, I was way ahead of her. She is named: old is ok. Thanks for you help!
By Julie 11 months ago
App slow to load and draggy
By Wendy Richardson 11 months ago
On the last 2 days my Redecor either won't boot up or crashes. Please help.
By Suzanne 11 months ago
My app is crashing. Sometimes it won't even load it will just crash. Also delayed in picks been doing the delayed reaction for months.
By Smith 1 year ago
The app is running extremely slowly! When I select a material, it takes several seconds to show up on the design, and it takes over 2 minutes to submit a design. Samsung Tab 6 Lite Android version 13
By H Velema 1 year ago
Hi Is it possible to delete reserve copies from I-Cloud since the amount of photos take a lot of space Thanks in advance for your input Kindly regards, H. Velema
By Deborah Ketcham 1 year ago
I have a brand new galaxy a8 tablet, which I bought because Redecor was taking 5-10 seconds for each pick I made on my old tablet. Nothing has changed. It takes several seconds to buy or load any section. Redecor is the only app I'm having a problem with.
By Rhonda Bell 1 year ago
Can't seem to get into Redecor today...it just runs and runs like the computer is thinking, but it never even makes it to the login page...
By Cynthia Kelly 1 year ago
My Redecor app is not working right now because of a message about a designer status problem message which blocks everything. Is this because you are setting up the new season?
By Linda L Harris 1 year ago
Redecor will not let me in due to the point it is saying it is fixing my status
By Linda L Harris 1 year ago
Redecor will not let me in due to it is saying it is fixing my status
By Mary McCool 1 year ago
On my Kindle Fire there is an update available, but when I click on the update button it doesn't do anything. I've restarted the tablet and force stopped the app but it still won't update.
By Lindsay 1 year ago
Trying to update and the app update just spins in the app Store.
By cheryl coder 1 year ago
Screen randomly blank after reaching a new lev Ed l
By Melanie Pasulka 1 year ago
This app continues to malfunction today. It is stuck again. This time it won’t show me the items I am choosing in the design. I can’t finish the design like this. It’s been doing strange things all day. First I was getting broken or blank screens for many designs already completed, then a refusal to move at all. Please fix this already!
By Melinda Lang 1 year ago
I purchased for $6.99 what is displayed as getting 105,000 coins and three items. I only received 48,000 coins. I’d like the rest of the advertised coins please or refund my money.
By Sandy 1 year ago
Cannot connect since update
By April Jordan 1 year ago
Redecor doesn't work on either of my Kindle. I've cleared cache, data, restarted, un & reinstalled, drained battery & then charged & restarted I'VE TRIED IT ALL !!!. On my Kindle fire 8th Gen it shows a jumbled up pixel screen full of bright abstract mess. Everything else works fine. On my 7th gen I have also tried the above listed & this time on my 7th gen the screen (the room that u decorate just the same as the other) is black with white dotted lines outlining stair cases , furniture etc . I don't know how to find the version that's not been updated to try installing instead as suggested. Next option it's looking like is uninstall & just forget about playing it. However, I see that I'm not the ONLY one having issues and that could lead to a lot of people disappointed & uninstalling as well as losing money because it also tends to log u out of Facebook after u log in as well.
By ELIZABETH FARRELL 1 year ago
It won't let me play without updating but when I try to update it says something went wrong so I can't play
By Deborah Robinson 1 year ago
Keeps buffering and running slow and cheats me out of coins
By Lucija Mujkic 1 year ago
Yesterday I paid for the Special offer on the APP. I didn't receive anything till now. Its 12hours now that the amount for that is charged to my credit card.
By Ty 1 year ago
I tapped on the prize box this morning and the screen froze and hasn’t changed since. I tried turning off my phone and turning back on but nothing changed.
By Ingrid Peters 1 year ago
Keeps saying "something went wrong". This has happened over the last month. Try to buy something or enter a challenge and this continues to occur. Please FIX!
By Geraldine Jeans 1 year ago
Hi there. I purchased your $7-99 package approximately 15 to 20 minutes ago and I got the 2 rugs sent to my inventory but didn't receive the 31000 coins. Can you help rectify this problem please. Regards Geraldine Jeans
By Kelly Hughes 1 year ago
I had taken a break from Redecor for about 2-3 mos. And just started playing again. However, all my items (many purchased) are gone. It’s as if I’ve started all over. That doesn’t seem too fair considering all the effort and cash I’ve invested . Am I doing something wrong?
By Linda Hart 1 year ago
I can only play 1 or 2 challenges then game freezes. Everyday since you changed game I have to delete and reinstall app. Super frustrating
By Jackie 1 year ago
I'm not able to update the game to the new version on my tablet.
By Janet Cvrk 1 year ago
My Redecor app is not loading this afternoon. The main photo of the wellness scene loads but then nothing happens. A small circle just keeps going around and around but that’s it.
By Carrie 1 year ago
All my choices items were reset and I have to pay again to use them.
By Melissa Doeberl 1 year ago
The game keeps freezing. I have to log out of the game frequently. It will be fine for a few minutes then the problem repeats. Frustrated as I love the game. Also completed designs often don't move from Live to completed.
By Melissa Doeberl 1 year ago
The game keeps freezing. I have to log out of the game frequently. It will be fine for a few minutes then the problem repeats. Frustrated as I love the game. Also completed designs often don't move from Live to completed.
By Sherry Crosier 1 year ago
Redecor app worked fine on July 31,2022. As of August 1, 2022. The app is slow to load. Never completely loads. Will not load any design challenges...eventually times out. Have Uninstaller & re-installed, doesn't change the loading issue.
By Pisces 1 year ago
I can't locate my designs, all is lost, only old designs
By Sonet Luke 1 year ago
I can't log into my redecor app, all my latest challenges are gone, it's like I'm starting from scratch
By Sue Schwertel 1 year ago
In app purchases not working. Payments are successful, but token and gold coin totals don't reflect the updated quantities.
By Siobhan 1 year ago
App worked great until yesterday when it keeps crashing all the time. Sometimes won't load at all, other times crashes as soon as you have voted and before you get your reward, other times when you try to purchase items when doing a design. Does not even last a minute without an issue. Checked for app updates - there are none so I am on the latest version. There is also no internet issue - I am on extremely fast fibre and my access on internet to everything else is fine. Annoyed as had just paid for season pass the day before I started having issues and now I can't even use it. Used to really love this app. Now if it doesn't resolve itself soon I will be uninstalling.
By Yvonne Schwab 1 year ago
Try to open app which says weak internet connection which I do not have. If I just use data it has a circle which just goes round and around. If I can't figure this out I am saying goodbye to the game
By Kari Martinez 1 year ago
Why can't I access the in app purchases for more coins and gold? It's always off
By Jane 1 year ago
It has been at least 2 day that the app never loads. I have removed the app 3 times and turned my Iphone and Ipad of several times. it does not load on either.
By susan 1 year ago
i have been playing forever and then stepped away for a while after it crashed the first time and deleted the game... well not it started again. keep[s crashing. I have updated the app. my phone. EVERYTHING
By Jan 1 year ago
Suddenly I have lost all progress and designing materials that I had accumulated for the past 14 months. I still have all my tokens and gold and money however. But I can't bear to start over from scratch. Help!
By Liltaz 1 year ago
Asks me for my age(never did that before) yet won’t let me confirm when I input it. The game has been glitchy for a while now, I’ve already lost a load of progress as I couldn’t sign in through Facebook so I redownloaded it and started again but now I’m having this problem. Shame actually as I love this game but I’m not enjoying the whole “maybe I’ll lose my progress today?!?!” Worry! Plus the 6 hour voting sucks
By Sherry Smith-McAdam 1 year ago
When I went into my redecor app today it signed me in as a different name than it usually signs me in as and I lost all my points that I had before and all my history
By Kate 1 year ago
Redecor iOS app - items not loading up and crashing
By Joanna sharp 1 year ago
I keep getting handshake error in client...i have no idea what that means... Help
By Carole 1 year ago
Hi - I was asked for my age on accessing the site (which has NEVER happened before) and typed a zero by mistake in the box - then got a message to say that I am too young to access the site (I'm actually 65!!). Now I am temporarily locked out - not sure for how long. Not great, as I have materials on the site. Any help much appreciated. Thank you.
By Jennifer Monsees 2 years ago
My player name changed from Evs_19 to a bunch of numbers. How do I go about getting player ID. I do not have one. I want my player status back.
By Jennifer Monsees 2 years ago
Look I have spent a lot of money on this game. Somehow out of the blue everything I acquired ( coins, star tokens, money) has totally disappeared. My ID disappeared. I want my Evs_19 back
By Shari Larson 2 years ago
I have been signed up with Redecor for over two years and have very much enjoyed my games. Suddenly, Facebook asked me for my password and I had forgotten it and had to replace the old one with a new one! When I did it gave me a new account for Redecor.. which has my face but it does not have my name against my games that I play and just has numbers for a code where has before it read Shari L. It also lost all of my past criteria From all of the games where I had a huge amount of materials, pictures, furnishings etc. and tons of choices, everything that I want to use is locked. I am in hopes that you can restore my games beginning . I also was in several leagues and twice in the Diamond league. I am very frustrated that I cannot playing in the game I started out with! Can you please please please restore my original game my first started playing 402 707 9533....riversidenews.midwest@redacted. It is also telling me now that I am not a friend on Redecor which I wAs prior to this mess. As I say please restore me to my original game. Thank you with blessings!
By Kimberly 2 years ago
How can I recover my account from app problems today?
By Amber brown 2 years ago
hello, when I fist pull up redecor it's saying error code 500. I'm on an android bit have never had this problem. It has been this way all day. I have rebooted my phone closed the app etc. Please help
By paula kay Bauler 2 years ago
Cannot log in to app this a.m....it's a continuous loop that won't let me log in
By Tammy Cook 2 years ago
Cannot log in …. Keeps wanting me to login thru Facebook but when I continue, it goes round and round with same and I get nowhere
By Paulo Teixeira Rebelo 2 years ago
Redecor iOS app crashes, not working, errors
- Designs disappearing when it comes time to receive rewards
- Challenges have become less fun because of limited selections
- Cost of items has risen considerably
- Number of items you must purchase with gold have increased
- When using coins to “unlock” 3 new items, only 1-2 items are unlocked
- Ranking is all messed up and players have no idea where they stand in a decorating event
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Complete guide to troubleshoot Redecor app on iOS and Android devices. Solve all Redecor app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Reworks, developers of Redecor.
100% Contact Match
Developer: Reworks Ltd
E-Mail: [email protected]
Website: Visit Redecor Website
Customize decorations and express your style, from the most classical to the trendiest! this app offers unique 3D design possibilities that let you show your style in full. this app is intended for those 18 and older. this app does not require payment to download and play, but it also allows you to purchase virtual items with real money inside the game. Play with home decor styles, express your creativity and improve your design skills. By downloading this game, you agree to future game updates as released on your app store or social network. If You like home decor, you will love this app! * Relax and learn about different interior design styles. Have fun while gaining inspiration from a vibrant creative community and apply your new ideas in your real life. You may require an internet connection to play this app and access its social features. You can also find more information about the functionality, compatibility and interoperability of this app in the above description and additional app store information. You can disable in-app purchases in your device’s settings. this app may also contain advertising. Start a new creative hobby! Make your selection from over a thousand of high-quality choices. You may choose to update this game, but if you do not update, your game experience and functionalities may be reduced.