Contact Yoto Support
Company Name: Yoto Ltd
About: Yoto, the interactive audio platform, features a curated world of stories,
music, activities, sound effects, podcasts and radio.
Yoto Player puts kids in
control, using physical cards to play audio content.
Yoto Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Yoto: Music, Stories, Sleep. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Yoto: Music, Stories, Sleep. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Yoto Ltd
Read 3 Customer Service Reviews 😭😔💔
Too opaque for offline play
by Bowshanks
Setup Yoto mini and app just said 1 pending download even before I really inserted a card (had a defective player before). I then inserted and removed all my cards. App still just said one pending. I figured my account was borked. I deleted my account and created a new account. I setup the player again. App said all audio up to date (should say no audio yet, am I right?). Inserted all cards per instructions and nothing status didn’t change. They say leave it over night. Can’t imagine it downloaded 8 cards in the matter of seconds plus when I insert a card it displays a cloud which would indicate playing from the cloud not local storage.
Basically, the app doesn’t provide any information about offline storage.
Just awful
by Adamudy
App is useless. I can’t even get it set up. In order to connect to Yoto I need to enter settings. When I come back in the app is frozen. I’ve spent far too long trying to get it connected, started from the beginning multiple times and it’s still not working. I think the most fun I’m likely to get from this very expensive toy is throwing it at a wall
No controls for your kids listening
by CarolineCarolineCaroline
For such an expensive product, there are basically zero advanced controls for setting limits on your child’s listening (like time or chapter limits). The app is also impossible to navigate. Also the cost of each story is astronomical.
Have a Problem with Yoto: Music, Stories, Sleep? Report Issue
Why should I report an Issue with Yoto: Music, Stories, Sleep?
- Pulling issues faced by users like you is a good way to draw attention of Yoto: Music, Stories, Sleep to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Yoto: Music, Stories, Sleep customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Yoto: Music, Stories, Sleep.
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