Direct Message app not working? crashes or has problems?

Direct Message Status

Last Updated on 2021-09-09 by Metromedya Digital Ad Agency

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Common Direct Message Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Direct Message app on iOS and Android devices. Solve all Direct Message app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Direct Message iPhone Issues and Solutions

Direct Message iOS app crashes, not working, errors
Direct Message iOS app network issues
Direct Message on iOS has black/white screen

Direct Message Android App Issues and Solutions

Direct Message has errors/crashing/not working
Direct Message server network connectivity issues
Direct Message has black screen

Direct Message iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Direct Message app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Direct Message app crashes or not working on Iphone (iOS):

Close and restart the Direct Message app on iPhone
Update Direct Message app to the Latest Version for iOS
Uninstall and reinstall Direct Message iPhone app
Update your iPhone to the latest iOS version

Fix Direct Message on iPhone unable to connect to server/internet connection issues::

To resolve Direct Message network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Direct Message black/white screen (blank screen) on iPhone:

Follow the Direct Message iOS app troubleshooting guide Here →

Direct Message Android App Issues and Solutions

Fix Direct Message not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Direct Message app issues:

Force Stop the Direct Message App
1. On android, goto "Settings" » click Direct Message app. » click "Force Stop".

Update Direct Message to the latest version on PlayStore

Clear Direct Message App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Direct Message app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Direct Message.

Fix Direct Message unable to contact server/ Direct Message internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Direct Message » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Direct Message » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Direct Message on android.

Solve Direct Message black/white screens issue on Android:

Follow the Direct Message android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Metromedya Digital Ad Agency, developers of Direct Message.

About this app

Type number, press the direct message button and start whatsapp messenger chat without saving new contact . Whatsapp Status Check , WhatsApp Video Call and WhatsApp business Messenger chat are easy with Direct Message for WhatsApp. Are you using whatsapp business , dual whatsApp, whatsapp web, whatsApp business messenger no matter which one you use, you will love direct message for whatsapp business messenger. Are you not tired of adding a contact just to send one whatsapp business message ? Send a WhatsApp Messenger chat without adding a contact. WhatsApp Messenger chat without saving new contact for iPad and iPhone. Direct message is as easy as sending whatsapp stickers. This is an UNOFFICIAL tool for WhatsApp Messenger, Facebook Messenger or WeChat. Keep it fast,secret and clean for WhatsApp Business ! This is an UNOFFICIAL tool for WhatsApp Messenger. Your phonebook stays clean and you can send fast messages without saving the contact. Your phonebook stays clean and you can send fast messages without saving the contact. With the Template Messages feature, you can add your frequently used company information, addresses, product descriptions or bank account information as quick messages and send them to your customers with one click. Copy the telephone number and go Direct Message, will be automatically detect it this number. First copy the number and open this number with Direct Message. In this way, access the Whatsapp Profile of unknown numbers.