Highmark Members have access to the parts of their insurance they use most. If
you're a Highmark member or a member of one of our affiliates, this app lets
you: - Access your Member ID card - View your plan information - View your
Listed below are our top recommendations on how to get in contact with Highmark Plan. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Highmark Plan. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
I have used the website and mobile site for as long as I’ve had Highmark and other than a few oddities they both have been excellent. This app on the other hand is absolutely useless! 1)It shows “No Progress Information” under my deductible progress, even though I’ve had 45 claims so far this year. 2) When you click on “View Benefits Grid” it just keeps trying to load something but just sticks and app has to be closed. 3) “Find Care” would be awesome if it actually worked, when you first click on it, you see the first 5 (of 48) doctors nearby, but you can’t do anything from there - no matter what you attempt to do the screen flips to no providers in my area. It is so glitchy that it’s not even worth having the app taking up prime real estate on my phone. And yes.... I have uninstalled and reinstalled 3x with no help also.
I need landscape mode because it’s bigger and easier to see. The app is worthless without it. You’d think an insurance carrier would understand they have elders who would be the ones who use this the most often. Lastly. A law was past making insurance companies pay doctors at least what Medicare pays. I’m losing my Crohn’s specialist because this company is breaking the law and won’t pay Delaware Center for Digestive Care appropriately and also refuses to negotiate or even discuss fees. I pay for the best insurance you provide and you’re trying to kill me by taking away the best doctors.
Was so excited to see an update for this today. App was freezing after clicking on my claims. Downloaded the upgrade. Now it freezes on the home page. iPhone 11 using ios13. I would find this app to be such a great tool if it worked.
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