Touch Portal app not working? crashes or has problems?

Touch Portal Status

Last Updated on 2024-10-14 by Rils

I have a problem with Touch Portal

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21 User reports:
App has problems

User reports 21

⚠️ Most reported problems ⚠️

Connection

39.1%

Not working

21.7%

Crashes

13.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Touch Portal Problems 🔥

- Poor UI/UX

- Everytime the app updates, it's like installing a whole new app

- Creates a brand new page everytime it updates

📋 2 Reported Issues:

Sjur Kindseth 2023-08-12

Desktop app on Win 11, mobile is Ipad on IOS 16.6, app upgrade purchased. Firewall in Win 11 opened for the apps. Also tried with fiewall and anti-virus OFF. 1 There is no exit button for the desktop application, so the background procersses have to be terminated in the Task Manager 2 The system occasionally works fine for about 10 minutes, then freezes / or the spinning wheel shows up, it seems the app is looking for something it can`t find, the desktop app says the ipad is connected 3 The desktop app says the ipad is connected, even when it is offline 4 It happens that some buttons work and some do not before the system freezes Once or twice it has helped to delete the backup folder Any suggestions?

TildaGaming 2022-10-07

Touch Portal wont open even with firewall disabled and running as administrator and also normaly

Showing 1-2 of 2 reported issues:

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Common Touch Portal Problems & Solutions. Troubleshooting Guide

Table of Contents:

Touch Portal iPhone Issues and Solutions

Touch Portal iOS app crashes, not working, errors
Touch Portal iOS app network issues
Touch Portal on iOS has black/white screen

Touch Portal Android App Issues and Solutions

Touch Portal has errors/crashing/not working
Touch Portal server network connectivity issues
Touch Portal has black screen

⚠️ Troubleshoot | Fix Now in One Click

Touch Portal iPhone Issues and Solutions

How to fix Touch Portal app crashes or not working on Iphone (iOS):

Close and restart the Touch Portal app on iPhone
Update Touch Portal app to the Latest Version for iOS
Uninstall and reinstall Touch Portal iPhone app
Update your iPhone to the latest iOS version

Fix Touch Portal on iPhone unable to connect to server/internet connection issues::

To resolve Touch Portal network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Touch Portal Android App Issues and Solutions

Fix Touch Portal not working on Android, crashes, errors or is unresponsive:

Force Stop the Touch Portal App
1. On android, goto Settings » Touch Portal » click [Force Stop]

Update Touch Portal to the latest version on PlayStore

Clear Touch Portal App Cache and Data:
1. On android, goto Settings » Apps » Touch Portal » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Touch Portal.

Fix Touch Portal unable to contact server/ Touch Portal internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Touch Portal » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Touch Portal » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Touch Portal