Paramount AR+ app not working? crashes or has problems?

Paramount AR+ Status

Last Updated on 2019-02-28 by Paramount Digital Entertainment

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Common Paramount AR+ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Paramount AR+ app on iOS and Android devices. Solve all Paramount AR+ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Paramount AR+ iPhone Issues and Solutions

Paramount AR+ iOS app crashes, not working, errors
Paramount AR+ iOS app network issues
Paramount AR+ on iOS has black/white screen

Paramount AR+ Android App Issues and Solutions

Paramount AR+ has errors/crashing/not working
Paramount AR+ server network connectivity issues
Paramount AR+ has black screen

Paramount AR+ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Paramount AR+ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Paramount AR+ app crashes or not working on Iphone (iOS):

Close and restart the Paramount AR+ app on iPhone
Update Paramount AR+ app to the Latest Version for iOS
Uninstall and reinstall Paramount AR+ iPhone app
Update your iPhone to the latest iOS version

Fix Paramount AR+ on iPhone unable to connect to server/internet connection issues::

To resolve Paramount AR+ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Paramount AR+ black/white screen (blank screen) on iPhone:

Follow the Paramount AR+ iOS app troubleshooting guide Here →

Paramount AR+ Android App Issues and Solutions

Fix Paramount AR+ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Paramount AR+ app issues:

Force Stop the Paramount AR+ App
1. On android, goto "Settings" » click Paramount AR+ app. » click "Force Stop".

Update Paramount AR+ to the latest version on PlayStore

Clear Paramount AR+ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Paramount AR+ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Paramount AR+.

Fix Paramount AR+ unable to contact server/ Paramount AR+ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Paramount AR+ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Paramount AR+ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Paramount AR+ on android.

Solve Paramount AR+ black/white screens issue on Android:

Follow the Paramount AR+ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Paramount Digital Entertainment, developers of Paramount AR+.

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About this app

The Paramount AR+ App is your portal into a world of AR experiences from your favorite Paramount Pictures movies! * Play through the AR Experiences to unlock bonus 2D content such as behind-the-scenes footage and cast interviews. * Come back often to check for newly unlocked AR experiences! App requires ARKit support. Available for iPhone 6S and newer devices.