Contact Hallow Support
Company Name: Hallow, Inc.
About: Hallow is a digital platform that aims to energize faith lives and enable conversations with God
through guided prayer.
Headquarters: San Francisco, California, United States.
Hallow Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Hallow: Prayer & Meditation. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Hallow: Prayer & Meditation. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for HallowContact Hallow! Or Contact Support
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Privacy & Terms:
https://hallow.com/terms-of-service
https://hallow.com/privacy-policy
Read 40 Customer Service Reviews 😭😔💔
Can’t get hallow app to load on my phone
I clicked on the app to try a free trial of Hollow. It is a great app but I was charged for a full year @ $69.00 for a subscription, and I do not want this subscription. Please help me cancel this subscription. I have spoken to Apple and the bank that issued my Apple card and both resources told me to contact Hollow. Please assist me in cancel this subscription. Thanking you in advance.
I clicked on the app to try a free trial of Hollow. It is a great app but I was charged for a full year @ $69.00 for a subscription subscription and I do not want this subscription. Please help me cancel this subscription. I have spoken to Apple and the bank that issued my Apple card and both resources told me to contact Hollow. Please assist me in cancel this subscription. Thanking you in advance.
in late August. I started using Hallow to see if it would suit me. I understood that I had seven days free use before purchasing a subscription and that I would be contacted at the end of my seven day free trial. On September 2, my Apple account was charged $75.76 for one year subscription. I did not authorize this charge and I’m not interested in subscribing to Hallow because I attend BSF, which requires significant time attending classes and doing home lessons, so I don’t believe that I would use Halllow on regular basis. Please remove these charges from my account. Pam Cardinal.
Please tell Jeff Gavins to never use that "wife voice" ever again. I had to turn off today's Daily Reflection and couldn't listen any longer. It was so condescending- I just couldn't believe he would stoop that low. Please do not ruin this experience with that type of behavior.
I cancelled my subscription but was still charged the renewal fee of $69.99. Also, the renewal fee was charged before the due date which makes me very unhappy! I found the Hallow Refund Request form and completed it but the document showing the charges won't download and you can't submit the refund form without the attachment. This is just another way to prevent customers from reaching anyone. If this is truly a Christian organization, you would have a phone number for your customer support department posted on the website. Unless I receive my refund as soon as possible, I will do everything in my power to make sure everyone knows that this is a scam just to get money and I bet none of it goes to the church. You should be ashamed of yourselves! SHAME ON YOU!!
Hello, I did not authorize for a renewal of the subscription but yet I was charged $69.99 this morning on my account. Can someone please reach out to me and let me know when I have received a refund? Thank you! Christi Vaughan
Today is April 8, 2024. I have been trying to cancel this subscription since the end of February or 1st of March. It says I will be charged in 3 days on April 11th. This is ridiculous. The app is impossible to use, and instructions to cancel do NOT work. My account BETTER not be charged. I will contact an attorney. How do you call yourself a Christian app? I am reading all these negative reviews. You should be ashamed!
how can I speak to someone ON THE PHONE to get help. the web site is impossible for me to understand. I don't know if I have a subscription or not. I don't know how to change how to pay if I am or if I'm not.
Please cancel my subscription. I have a pending charge of $74.63. Much more than I expected.
I have been charged $69.99 AFTER I canceled Hallow as I tried for a day. I am Protestant and liked my Bible Version App better. I selected “canceled this service” on my Apple Card bill but they said I should also contact provider. Please remove this charge from my Apple charge card and CANCEL my subscription.
I have paid for a 3 month subscription to do the 40 day lent challenge my app was not working when I signed back in everything is I have been listening to is gone and wants me to pay afain
I am trying to get a1 yr subscription, but keep being told my phone number is already being used by someone. I am it is me registering for a trial. What should I do? Coleen Stoutenburg 314-324-0062
Cancel my Hallow. I set up the Hallow app to follow for FREE praying with the cast of The Chosen in Dec 2022 before Christmas It said I could cancel anytime or would be charged a rate after Christmas to continue. I tried unsuccessfully to canel before Christmas. I even went to local Verison store, my service carrier, & had one of their techs try to cancel the app. I am not a Catholic & have NO desire for this app. Please cancel my FREE use account.
do not charge a monthly fee to me for Hallow app. I AM NOT a Catholic and do not want this app. I signed up for the FREE use of the app in December to pray with the Chosen cast FREE until after Christmas. I tried before Christmas occurred to cancel my free use using the app instructions, but was unable to successfully complete it. The app would not let me. I took my phone to a Verison store as I have their service to see if someone could show me how to cancel it. Even they were unable to cancel this FREE app for me. You claim to be Christian, I am a Christian. I ask you to do the Christian thing & stop my account with no charges. I ONLY wanted that free prayer time. Would someone please contact me regarding this. Thank you, Debbie Kehrli
It seems ti be locked on a purple screen. I love this app. Please fux problem asap!
On Nov. 8th, I ordered a t-shirt with a Guadalupe image. Since Monday is the Feast of Our Lady of Guadalupe, I expected to have the shirt by now. what happened to my order?
Please call me. I want to talk to a live person. 715-299-3940. I've subscribed but content is still locked. I will NOT pay a $1 to get an answer. Please contact me. Thank you.
Please call me. I want to talk to a live person. 715-299-3940. I've subscribed but content is still locked. I will NOT pay a $1 to get an answer. Please contact me. Thank you.
I subscribed already through my apple account and it keeps telling me I need to subscribe again to unlock certain things.
want to cancel this program take no more monies from CANCEL!
Hallow is not working properly and uninstallinf and reinstall does not work. Any suggestions?
I’ve sent Hallow about 11 messages recently. No one has responded. Could someone please contact me regarding a subscription I purchased for a friend, who never received it. Thank you
I go to Morning Routine and choose Daily Mass Readings every day. It’s not there today. Did you take it away?
Why can't you help me by taking my credit card number and updating my info so I can continue to receive Hallow. I cannot get into my account. Telling me wrong info
PLEASE! I have tried hard to update my credit card so you can bill me for my subscription. I have called - now I can't find a customer service number to leave my credit card number. They directed me to my account. Can't get in. Telling me wrong email and wrong password? I love the app but tired of all the problems associated with getting a problem resolved???
I have a subscription - it does not expire until 5/22/22. My hallow all of a sudden has locks on Every thing … I can’t use it and I love this app !! How do I get the locks temoved
I have an account/annual subscription. This is my favorite most used app/Hallow. This is the second time Hallow would not download. Very frustrating to say the least. Tried everything to get into my account to no avail. Deleated the app in hopes downloading it again would fix it. Nothing is working. Please help me get back my account. I am paying a subscription fee! Thanks. If I need to change password or whatever, pkease help. Claudia
Jeff Cavins spook to our group last night and said we could get a 3 month free trial. Said to put in....... /jeffcavins I can’t find where to type this to get the trial. Assistance would be appreciated
I have already using lots of deferent sources and spending money. I may not be using app enough to satisfy my spending. So I can I cancel my subscription. Thank you for the assistance, it is much appreciated.
I am concerned. Hallow did not let me in so I deleted my account and downloaded it again. It tells me I will be charged in 30 days to keep the app. I already have a subscription and do not want to be charged again until my current subscription expires. I am expecting to hear from you. Reading some of these reviews from others scares me. And to think this is a Catholic app. Contacting you certainly is not user friendly at all. Please correct your customer contact service. Thanks, Claudia. By the way what is the we use intercom to reach a live person? That cost money! That too put up a red flag.
I can't sign in I give the password and it does not except . and I did pay the $59 how do I sign in?
How do I logon? Our school has a special passcode! How do I use it?
I cannot get Hallow to accept a password from me. They have taken money fir my subscription, but I do not have access. I have tried over several weeks different passwords, and comes up with an error or that I have timed out. It doesn’t tell me what’s wrong with my password. I have asked for support and was sent to a third party computer company that collected all my credit card information snd sent me back to Hallow customer support. I tried to change my password again. No luck, why isn’t there a “forgot password option?” I have paid and can’t get in.
Stop charging my acct please ...now! Call me and unduevany charges taken from Sandia Are Credit Union ...thank you ...give me credit and stop recurring chgs lily
Had to get a new phone. My hallow app says locked on everything. Do I no longer have access? If it no longer works how do I cancel. Please some assistance as the app has no info on this. Thank you
The two songs that are usually free each week are locked this week...2/16/2021 Thank you for your help to unlock them!
Okay, but needs basics
by Peach_Pit
Better to something than nothing, so I am happy that this exists. But it needs major improvements. Rosary routines are not as given to the world by Mary. Instead, this offers a the new version, with JP-II’s additions. Would be easy to add the original version.
Psalms uses a truly bad translation. Deep meanings in the mental poetry are completely removed. Offer alternate translations that adhere closely to the Hebrew text, like the Douay-Rheims, or the Grail Psalter.
It’s no surprise that Bishop Barron is featured in this. Though he very often strikes out when a specific soul is on the line & the theological bases are loaded in the bottom of the 9th inning. Not withstanding any critiques of his statements on the eternal logos being just “the privileged way” & “we have a reasonable hope that all men are saved” , he manages to be in the spotlight constantly, and seems to showcase his own intellect more than the Trinity’s mercy/justice, love for us, & mastery of all. I’d rather his presence here be counter balanced with the simple faith and bold proclamation of other prelates who do not show so many sign an egocentric predilection.
Must Have App for Contemplatives
by Subal428
I am so thrilled with this app. The content is incredible. I love that the content regularly changes to reflect the liturgical seasons, as well as daily for such features as the gospel reflections & rosary. There are so many features to use from themed practices to specific types of prayer to seasonal and current event relevant prayers. I love the in depth challenge features of the Our Father and Stations of the Cross, the daily Examen, the Sleep prayer options, the liturgy of the hours . . . and I love that you can set and track goals, streaks, and journal thoughts from a session. The Guest section includes so many incredible resources from experts . . . this app is just packed with the best Catholic contemplative prayer content and it is very well engineered . . . super user friendly. Finally, it's great to have two different voice options as well as the option to choose ambient music, silence or gregorian chant to accompany your prayer/meditation sessions. I highly recommend this app. It has definitely revolutionized my prayer life because now when I wake up in the morning, I have an auto reminder to sit in prayer when I pick up my phone rather than scroll through other fluff and news. Bravo!
Nice App!
by PendingMatcha
My husband and I had both been looking for something to help our evenings wind down better with God. The daily readings are amazing. This app has a lot to it (reflection space, mood tracker, prayers for moods, daily gospel, rosary based on daily mysteries, bed time gospel stories, a kids zone that does stories and prayer how to based on age, music center, chants, prayer session challenges and more.) I started to use it to help me get my rosary in the mornings like I have been wanting to do. You can set routines into your phone to help carve time out of your day for God as well.
My only recommendation to the developers is to add the transcript in on the sessions. This would be helpful for 3 reasons. 1) New Catholic’s learning prayers and how things work no matter the age 2) To help when the mind is overly active to give something else to focus and help ease into the meditative process 3) Meditation can be great for relaxing or stimulating to wake up. With how things are currently set up, there is a lot of focus of relaxing versus stimulating to the day. Words on the screen can help be part of that stimulation.
Keep up the great app! Can’t wait to see what all you add!
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