Hallow app not working? crashes or has problems?

Hallow Status


I have a problem with Hallow

Are you having issues? Select the issue you are having below and provide feedback to Hallow.



⚠️ Most reported problems ⚠️
Something else
56.5%

Not working
25.0%

Connection
8.7%

Crashes
6.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Hallow Problems 🔥

- The only recommendation to the developers is to add transcripts to the sessions.

📋 52 Reported Issues:

M
Mary Britt 2024-02-09

Hallow is a blue screen today, no content is visible. Can you help?

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Brian 2023-11-15

Not getting day 7 of reading the bible on 365 days

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Cynthia 2023-09-03

Hallow app is not working on my IPhone. It often seems to be stuck… it has not worked in over 24 hours. What is the problem?

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Yvonne Carroll 2023-08-09

No audio on any feature.

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Glenda Myrstol 2023-08-09

I can’t load anything..it just spins and never connects…I have check internet strength etc and it appears to be the app…please help as I LOVE this app….thank you..God Bless

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Elizabeth McPhillips 2023-08-08

No audio

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Bea Dolphin 2023-06-14

Cannot play music.

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Christina T Chiappetta 2023-05-08

My halo app turned on and played the Angelus on it's own. How is that possible?

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Jill Brubaker 2023-04-17

I need to cancel Hallow prayer & meditation immediately. Please do so ASAP. Thank you, Jill Brubaker

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Kathleen McDonnell 2023-04-13

I was able to type in reflections up to several days ago, I do not get the keyboard to type in my reflections. Is there a limit of how many reflections one can have ?

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Cindy Sinkevicz 2023-03-29

Hi. Letting you know my Lenten #Pray40 is not operable. The last day it worked was on Sun with Fr. Mike’s homily. Mon, Tues & Wed (today) are not appearing. In addition, it says the “event is over” and it’s not. I hope it gets fixed. If not, that means the millions of ppl that are participating overloaded the server, and who can be upset over millions of ppl turning to Christ? I still love the app! Thank you for being “fishers of men.” ;-)

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Christi Hoagland 2023-03-27

I'm not getting the Monday (today) service. And yesterday there was no written service to follow along with.

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Barb Nagle 2023-03-27

Pray 40 doesn't give me Monday, Tuesday or Wednesday of this week. This is Monday and my only option today is Thursday of this week.

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Gary Ziegler 2023-03-22

I paid $59.99 on Feb 21, 2023 (invoice 448A5CCC-0002) and have Hallow on my email. How do I get the app on my phone without paying an additional $59.99 my phone number is 573-576-6451 Thanks Gary

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Alicia Russi 2023-03-21

I’m having problems listening to the night music. I was enjoying it and now it just spins and never loads. Is there a limit? I have the family plan. Do I need to upgrade? Change a setting or what. Thanks

J
Josefa Fernandez 2023-02-22

I joined Hallow through our Church of the Magdalen ( Wichita, KS) for the Lent 40 Challenge. However, when I open the Hallow app, it shows “joined”, but it offers a free trial and then $69./yr. How can I get into the free Lent Challenge offered by our parish? Thank you.

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Jacqueline N Bowie 2023-02-22

It just keeps acting like it's loading and has a black screen

S
Sharon Misso 2023-01-27

My hallow app is great I just can't play music. Just keeps circling

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Magdalene Schram 2023-01-12

App has intermittent problems. Currently, it’s not able to even be opened, which makes it impossible to keep up with ongoing reading in Catechism in a Year or Bible in a Year. Very disappointing. Not worth subscribing if it can’t be counted on to support daily prayer and spiritual growth!

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Joanne 2023-01-09

My Hallow simply will not Open! Very disappointing! All I get is the purple screen. Tried restarting my iPhone - nothing So much for my 2023 Resolution 1/9/23

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Gail 2022-12-18

Can not play music or Bible in a year. The play button just keep circling.

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Dale Ann Chrimes 2022-12-16

Music apps do not play anymore. The play button just keeps circling.

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Maura Halloran 2022-12-16

I can’t open some programs and I have paid for subscription. Can you help me solve the problem? Thank you

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Margaret Rose Glenn 2022-12-14

The advent music stopped. It will not restart and I am unable to get anything on the app to work. I canceled my free trial because of this but I really enjoyed the music during my first 24 hours with Hallow and I would love to have it if I could get it to work.

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Sarah Russell 2022-11-28

I can’t get the music to play anymore. Everything else plays fine The play button never appears

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Nancy Papp 2022-11-19

I have a Hallow subscription. For days when I open the app it says no internet connection when every other app I use works. How do I correct this?

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JEAN A MCDANIEL 2022-11-18

I HAVE BEEN CHARGED FOR $59.99, $54.87, AND TWICE FOR 8.99 I WOULD LIKE A REFUND ON ALL BUT THE ANNUJAL $59.99

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Liz MacAdams 2022-11-17

I inadvertently changed my settings to Spanish. Please advise how to change it back to English

W
Wendy Langer 2022-10-06

Cancelled during free trial and was still charged

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Roderick Campbell Guion 2022-09-19

My hallow app wn’t load on my iphone…just puts up a blank screen. I have tried reloading it from the app store but it makes no difference.

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Donna Mulholland 2022-08-10

I was charged $59.99 and did NOT wish for a year subscription. I have cancelled my subscription and NEED my $59.99 back immediately PLEASE.

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Danielle Prieto 2022-08-09

It says to check my connection. I have no connection problems with any of my other apps . This has been happening for the past 5 days. Help please!!!

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Liz 2022-07-28

My Hallow App keeps adding pending prayers on my cellphone's screen thru the day that I did not request after I'm done with the app and closed it. It also starts playing them thru my car's Bluetooth speakers automatically when the phone connects and I'm ready to drive and listen to Google maps or just when I'm about to choose a song on Spotify a prayer or a song from Hallow start! Frustrating. I do my morning meditation with the app but I sure don't want it on the rest of the day. I'm making sure the app is not open but it still happens. Any suggestions?

F
Fr Phil Bloom 2022-07-28

In morning I am able to listen rosary by Matt W, but when I attempt to listen to Jeff Cavins I get prompt to listen on Hallow Plus. When I click I am told I’m reminded I’m already a subscriber….

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J. Morse 2022-07-23

Full content subscriber. App will not load/open. Keep getting an error message to try again... to no avail. Frustrating to have paid plan, with no availability to use it. Would welcome some responce from the Hallow team.

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Kim Coscia 2022-07-22

Not working ? Won’t open up to show any prayers or rosary daily

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Julie 2022-07-22

I have a Hallow subscription. When I open the app all the prayers are blank. I updated my phone and updated the app. I can not log in using my email or my phone number. I keep getting a server issue message.

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Lorie 2022-07-22

Could not open Hallow app?

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MarySue Schwab 2022-07-22

My Hallow ap says I need to connect with apple, when I try, it redirects me. I also cannot log in with my email or my phone number. The codes you send do not work either. I tried shutting my phone down, it still down not work. Help!

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Tammy Lefaive 2022-07-15

I have a Hallow subscription, but cannot get it from the Apple App Store onto my MacBook Pro. Please help! Thanks! Tammy

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Gayle Schoemehl 2022-07-13

I have a regular Hallow subscription but today I was not able to use the app without agreeing to a free trial for Hallow plus. This is the second time I have had trouble getting on the app.

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Sara 2022-06-18

I am subscribed but cannot access content

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Catherine Cosgray 2022-06-09

I have cancelled my subscription. Why am I not getting a refund

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Cheryl McNulty 2022-06-06

The app on my iPhone says I need to connect through Apple. When I try, it says that there is an error and it is unable to log me in.

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Irene Michael 2022-06-01

Hallow I have a terrible static noise during my Hallow prayer time. It started yesterday making this static noise when I was listening to Hallow. It is very annoying because I cannot fully listen to my prayers. M iphone is working well, so I need help!

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Erin Guerrero 2022-06-01

It stopped working in the middle of the last day of Story of a Soul. When I open the app, I get a prompt to log in through Apple. It looks like it’s going to log me in but then I get an error message telling me to try again later. I tried to troubleshoot by creating a new account with a different email address but now I’m concerned about having two accounts/subscriptions. Help!

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Patsy Sekula 2022-05-23

App suddenly stopped recognizing my subscription. I have tried all of Hallows tips and nothing has worked. The app settings under Me does not give me an option to restore subscription.

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Lisa Regan 2022-05-13

I have been unable to access premium content for several weeks. It prompts me to subscribe when I’ve already subscribed

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Mercedes Degeorge 2022-04-13

I am unable to access the lenten challenge. I am locked out. It’s telling me l need to subscribe l already subscribe

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Debbie 2022-04-09

Sometimes I have sign in again. What happens a lot, when hooked up to my Apple car play, the Apple opens, but when I select what I want to listen to, it just spins and spins, never connecting.

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Gaye 2022-03-27

Daily Rosary plays for a few minutes then just stops and the app closes.

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Rosemary Dowd 2022-03-08

Is it time to renew or what. Keeps asking for log into email, google. Has not been this was and have been using a long time. Should I just delete and not use again. Help

Showing 1-52 of 52 reported issues:

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Developer: Hallow, Inc.