The Einstein Bros Bagels mobile app is the most convenient way to pay and
check-in to earn rewards. Mobile pay means you can leave your wallet at home,
and using the app to check-in with Shmear Society means earning and redeeming
points is easier than ever! Convenient Mobile Pay Mobil...
Just left the Rio Rancho location on Wellspring ave. I went through the drive-through and ordered two coffees, the associate kept getting my mothers coffee order wrong which was no problem the third time when she gave it to me she had filled it to the absolute top of the cup and put the lid on it and handed it to me when I put it in the cupholder it spilled all over when I tried to open it continue to spill all over and burn my fingers. The manager seem like he was not sympathetic whatsoever, He asked me what he could do but again his attitude was all wrong he was looking at me like it was my fault. Since we did not want anything to eat we just went for coffee I asked for a gift certificate he said he didn’t have any and he could give me food I asked for a menu he said he did not have one so I asked for chicken salad he said he did not have that either, he gave us tuna salad. My fingers are burned! I have been worried I am stein bagels back in Chicago for years and years and this was the worst service I have ever gotten in my entire life there. Alec is the manager and the associate was Savannah, terrible terrible experience!!
Gotta love an Einstein Bagel smear
We first found Einstein’s Bagel in Cleveland , Ohio and it became a weekend family ritual. Especially when the kids were younger they looked forward to chocolate chip bagels! Then we moved to Melbourne Florida. We couldn’t find an Einstein’s Bagel Shoppe anywhere. On a trip to Orlando we discovered a location in Dr. Philips area. We would make the hour drive on Sundays to get our fix and bagels to go for our week. Now we are so excited there are locations in Melbourne, Palm Bay and even where I live now in Vero Beach. The kids are grown and out of College now. When we do holiday breakfast together we always pre-order and they still want their chocolate chip bagels. Thank You ! From some of your lifelong fans!
Don’t touch my points!
I love the app and rewards program- however I think that there should be a way that only a customer is able to initiate the use of rewards points. I’ve had my rewards points used on drink upgrades I didn’t want several times and they never actually gave me the cup upgrade! none the less I didn’t even knew it happened until I reviewed my receipt usually after I’ve already enjoyed my meal and I’m on my way to the next venture. This has slighted me out of many free bagels and sandwiches and that makes me sad, but I’ll always come back and try anyway. (:
App is fine except 2 minor annoyances
I was told about the app today and how to earn rewards. I have been going to my bagel shop for months before hearing, but that is a separate problem. I like the ease of the app and layout. 1 thing that was very annoying was the inability to use auto fill when signing up. That should be added by the developer. The second and worst is the rewards menu brightness. For some reason when you go to the rewards tab, the brightness in your phone is immediately raised to peak backlighting. If you are looking at this app in the dark with the brightness lowered it is the equivalent of gazing into a solar eclipse. Expect to immediately feel the burn of hundreds of lumens scorching your retinas.
Third times a charm?
My first choice breakfast sandwich, how I order it ! Keeps me coming back! Have you been to ‘another ‘ coffee shop for breakfast and upon ordering, you are told ‘sorry, we’re out of those’... So you pick the ‘runner up’ sandwich, only to be told same thing! Third time choosing any single thing left you can order is not a charm! Plus Einstein prices are better, and it seems the coffee is actually poured to fill the cup, unlike those ‘other ‘ places! Doesn’t take a genius- go to Einstein!
You can watch the dough rise, your bagel cook, and cream turned into cheese before you’ll successfully enter a gift card to this app. It’s beyond stupid. Einstein Bros literally punishes you for adding gift cards. I wish I had video. There’s not just one, but two separate CAPTCHA tests where you get to prove to a computer that you’re not a computer. I’ve never seen CAPTCHA tests this bad. They had to be spec’d by Einstein Bros. On average, it took about 40 selections for each CAPTCHA, if they eventually worked, all to enter a gift card worth a few cups of coffee. What app on earth demands a user pass two separate CAPTCHA tests, each a long hassle, to enter a small credit? Keep your coffee and your bagels, Einstein Bros. If you can’t respect your customers more than that, you’ll have extra time to play with your CAPTCHA tests.
I last looked at this app months ago, but decided to have another go at it since a group of friends and I were headed out for breakfast today. What a change! Easy to sign up and create an account, easy navigation, and a big surprise when Apple Pay could be used to add funds. Which I did, to the tune of $50! A few minor quibbling points: The hamburger menu on the front page sometimes gets obscured by the changing front page photo. Took me a few log ins to finally see it. Perhaps make it more noticeable? I couldn’t find “Accepts Apple Pay” in the App description in the App Store, which would have been an instant selling point for me. Finally, I can’t seem to find any way to add a payment card to Apple Wallet for easy scanning in store. Am I overlooking something? All in all, though, well done and a nice app design.
I absolutely fell in love with Einstein’s years ago when I was living in another city! I was so excited when Chattanooga finally welcomed two locations! I really enjoy their tuna on Asiago bagel! The food is so fresh and yummy!! I can expect to get superior quality every time I order anything! My regular store knows what my son and I will order! They are friendly and very accommodating! The store manager, Charles, does an excellent job. His employees seem to enjoy working with him. This makes for a very welcoming experience!
Peace and calm
I just downloaded my Einstein Bagels app and I haven’t even used it yet. I’m giving it 5 stars, though, because every time I walk into Einstein’s I feel positive, happy, peaceful, and calm. The employees at the Einstein Bagels I go to are so pleasant, efficient, and friendly. And of course, the best bagels, coffee, tea, and other items on the menu are amazingly good. I can’t wait to go back and have another cinnamon stick. Mm mm mm... so delicious and light. Today’s Saturday so I’m thinking it’s a great day to go to my favorite Einstein Bagel shop.
Love the store- can’t get help with App!
Love the store- go there at least 2x week; even though I use the app- it’s getting not worth it. Buy Einstein’s gift cards at CostCo to load on the app- worked until a couple months ago. Now - no luck/ either get a “card not valid” when entering on the app- but they still work in the store! Or I get a “enter a pin #”- there is no pin # on the cards! Contacted gift card support on the web site- got a message to contact a different customer support group with Einstein’s- they emailed back and asked me to send a picture of the front and back of the card- it’s ten $10 cards. Never had this problem before, nothing changed on my end - It’s your app problem!
It took our points
We were saving up for a dozen bagels. We said NO!!! to the reward so we could save up the points. So we paid full price for a special drink at caribou. For some weird reason it used the points to get the special drink. The next day we looked at our points and we didn’t have nearly as many. Edit, sorry we thought that happened but actually my husband used it and we didn’t know, we are are really sorry.
Enjoying the rewards and easy to use app.
I especially love the ability to prepay and add money to my account through my ApplePay wallet. Then use the credit I’ve put on my account at the register for purchases. The app keeps track of all your rewards. Depending on the employees knowledge of what the rewards are, seems to be dependent on if you’ll get those rewards. For example, my free coffee was not given because of the way the employee charged the account. Which then had me pay more overall because of how it was charged to my account.. From my order of 1 coffee, 2 hash browns, and 2 egg sandwiches, a And a sandwich wasnt considered to be a meal. So price per item applied. Absolutely no discount received. No rewards even applied. And the wrong “meal” prices applied, essentially cancelled the rewards I tried to redeem. And ended up costing more than it should have.
Should have downloaded sooner!!
This app is awesome! Super easy to use and has everything readily available. You never have to look for your coupons, they’re always right at checkout. I actually want to use the app more because it is built correctly and is so user friendly. The rewards system is amazing in general- this is no different. Download it if you haven’t already, you will be so happy with it!
I live in miami and I go to the Einstein in south beach and it’s this one employee who has amazing customer service. She always has a smile and makes sure any and everything you need is up to part . When I had a huge order she remained patient took our orders , repeated it back to us and there was no errors. I commend her for what she do and I hope she upgrades on her job to become a manager because she deserves it.
Simple and easy to use.
While I don’t use the “wallet” portion to pay for my bagels, I do like that I can access other nearby Einstein’s with their location finder, and I like that seeing, and keeping track of my rewards is easy. What would be nice if it could be done is to have their menu on the mobile app and have the ability to pre order. Unfortunately my Einstein’s most always runs out of my family favorites before I get there, or call in.
No. Einstein Bros Bagels does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 33,335 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Einstein Bros Bagels Is 12.4/100.
No. Einstein Bros Bagels does not seem legit based on our analysis. This conclusion was arrived at by running over 33,335 Einstein Bros Bagels User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Einstein Bros Bagels Is 12.4/100.
Einstein Bros Bagels works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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