Company Name: Albertsons Companies, LLC
About: Introducing the One Touch Fuel Mobile App.
We are excited to offer a great
tool that allows you to use your phone to pay for fuel, claim rewards, and
activate your gas pump at Safeway gas stations with one click.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Albertsons Companies, LLC
E-Mail: [email protected]
Website: 🌍 Visit Safeway One Touch Fuel Website
Privacy Policy: https://www.albertsons.com/privacy-policy/
Developer: Albertsons Companies, Inc.
Protect your data and wallet. We investigate the developer's website (Safeway.com), verify they're legit, and uncover hidden scams or complaints.
by Anonymous9pqb8f1600
So, I fueled up on a Friday night and told the app to pay with Apple Pay. I preauthorized $30. The pump activated and pumped only $30.
Here is where it loses all stars. The app put a hold of $175 on my card. I checked Saturday, Sunday, and called Monday and was told it takes 3-5 business days for the hold to update. I almost had my truck payment reversed NSF if I wasn’t paying attention.
I would get a hold of $175 if I clicked “fill up” but I specifically told the app $30. I would use the app exclusively if I didn’t have to worry about holds. When I tap to pay at the pump or use my card at the pump it doesn’t put this hold on my card. Make this the same for the app (yes I know this requires a lot of work).
by LovelyLyndak
I have only been able to get this app to work once, and now I am debating if I should even keep it on my phone.
I have a Safeway station near my house, and being high risk, and having new COVID variants going through communities, I thought this app would go a long way to helping me feel safer. Instead, I could be standing on the pump, and it won’t work. I have tried troubleshooting and nothing seems wrong on my end.
Today I got so close to the pump, I could practically climb up and sit on it. Still nothing. After several minutes, I just gave up. I was so excited to use this app, but it isn’t worth the megabytes it takes up.
by DirtTrackWidow
I used to love this app and would have given it five stars. However it doesn’t work anymore. It will activate the pump but even when I select the rewards I want to redeem, it does not deduct that from the price. First time it happened I thought it was my fault for not clicking the box to redeem rewards but I paid close attention the next time and it didn’t work. I inquired inside and the clerk said I was the first person to ever ask about that app and he knew nothing about it. The technology is there. It just doesn’t work and no one can help troubleshoot.