Contact TextFree Support

by Llortretsam

As the title states, this app used to be great, but they did an update that slows it all down by displaying a huge ad everytime you go to the app to respond to a message . The old version had ads, a banner across the bottom and ads that would look like texts, but now it freezes the whole screen for a full page, intrusive ad that ruins the whole experience. Look elsewhere there are hundreds of other apps that have less ads and work better.

UPDATE: after reading similar canned responses from this company regarding why they choose to continue intrusive ads, I strongly recommend ANY other texting app available. They will be FAR better. AND THEY SELL YOUR INFO TO SCAMMERS, THUS THE THOUSANDS OF ROBO CALLS. They give the typical greedy response “ it’s free ads are how we make money” they make plenty with the ads they had before, now introduced huge intrusive ones to “coerce” you into paying for their premium service...at that cost, just go to metro pcs.

UPDATE 2: after more canned responses from them most seem very catty and pretty condescending rather than actually admitting mistakes of the company they also toss out “pandemic” excuses. Everyone seems to have the same issue, they made plenty of money from the non intrusive ads, before they had even less users...so I don’t buy that excuse for a second. With the latest update they also blocked texted verification for specific sites.

by BRO 77

When I click the message it will often freeze up and I will have to close out the app, double click home, swipe up, and then restart the app literally 4-5 times before I can click one of the messages and it'll take me to the message. When I type it will often freeze up so I can type or mid typing it'll freeze and unfreeze so I'll type one part of a word and finish the last half of a word or two later and then I'll have to use auto correct and rewrite the couple words it froze for. Sometimes it will take me to the message and the box to text won't even be on the messaging screen and I'll have to close out and reload the app for it to go back to normal but then the when I do it freezes up and I have to close and reload it a couple more times to get it to unfreeze. Sometimes it'll take me to safari or the app store even if I didn't click the ads, and no my finger doesn't slip and accidentally click the ads, it just does it by itself sometimes. I'll sometimes have the text box glitched out at the very top of the screen so I can't see the other person's message, or the text bar will just be frozen 3/4s from the bottom inbetween the ad that's covering up half the screen and the top. Paying to get rid of the ads may help with the ad related glitches, but it won't help with the rest of the glitchyness with the app, my advice would be to GET ANY OTHER TEXTING APP!

by Fototico

They keep begging to allow the. To track me across apps. Hey Pinger, get lost! There is bo reason to track people. Not tracking people do not prevent you from displaying lousy apps. Which makes my old review still true to this day.

I’ve been using this app for something like more than 10 years or so. I’ve seen it grow from a dumb little app to what it is today. Unfortunately with dumb full screen ads it has gone down the path of cheap junk apps. I used to pay to remove ads when it was only a few bucks per year, but once they went to the monthly fee I stopped subscribing and stopped using the app as much. Now with the full screen ads I am seriously considering deleing the app. Sad but if there is one thing I am not willing to put up with is full screen ads. I was a paramedic for ten years and now I’ve been a patrol officer for three years. In all those years I’ve recommended Textfree and Pringer to thousands of people, but now that will stop and I will wait one or two updates to see if one of the developers regain some sense of common decency stop with the greed for more and more money. The app as not advanced much, if any, in years to justify the move to full screen ads.