Are you having issues? Select the issue you are having below and provide feedback to VistaCreate.
• Difficult to cancel subscription
• Mobile app not as powerful as browser version
• Limited library image selection in app
Getting sorry can't save message. It's for a client and this is a 3 hour problem. I'm using app, I've cleared cache, restarted tablet, reinstalled app, nothing.
Cannot download any designs as a PDF. 'Something went wrong' error, no specifics. Tried on both Android and iOS, also tried uninstalling, reinstalling, force stop on Android, clearing cache, signing out and in et cetera. Downloading individual pages as PNGs for now, but those always download compressed with artifacts.
App not working just frozen
Won't load up and I can't edit or click any of my images
Everytime I changed my font the changes would not save, all font is showing as the same instead of different. Also uninstalled the app and re installed it to try and fix the problem but I am now unable to even log in. Many thanks
I have created designs using a design kit, but when I try to open them in my android app I get the error: java.lang.IllegalArgumentException: Unknown color
I added images to my video and downloaded it. It looks great, but the audio is now off. It plays perfectly within VistaCreate - but I downloaded it twice and the audio is way off. Thanks for any help! Karen
SOMETHING WENT WRONG 503 WE ARE HERE TO MAKE IT WORK AGAIN We will be back soon. STAY TUNED.
Hi i am trying to upload pictures but everytime i try to add the picture it gives an error message " somtehing went wrong
Complete guide to troubleshoot VistaCreate app on iOS and Android devices. Solve all VistaCreate app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Crello Ltd., developers of VistaCreate.
this app (ex Crello) is a free design platform with thousands of templates and a wide range of editing features to help you customize designs. Remove backgrounds, access a huge library of fonts, illustrations, stickers, and other elements, and effortlessly create professional designs for free. We are constantly adding new design templates and premium media content to help you create standout visuals for your business. With this app, it’s easy to resize your designs – switch between formats in a click and upload it to different platforms: social media, email newsletters, blog posts, etc. Access easy-to-use design features and ready-made templates, and promote your brand through effective visual content. Easily resize, crop, or customize your images with thousands of design objects. Change the background, upload your own image, play with fonts, and create custom visuals for your needs without a designer. Download your designs in one click, or share them directly to Instagram, Facebook, or other platforms right from VistaCreate . Enhance your designs with thousands of free stickers, illustrations, icons, and more. Choose any pre-made design and easily customize it to fit your style. Choose from more than 20 design formats in VistaCreate . Explore our collection of licensed tracks and add the right music to your image or video. Crop your pictures in a few clicks, leaving in the most important parts of your design. Check out a vast collection of design objects in this app. Pick the right template, easily customize it, and impress audiences with your studio-level designs. Plus, explore hundreds of fonts and find the best text style to communicate your message.