I’ll share my recent experience with Blockstream this app Wallet. Not good so far, pretty much a nightmare. Opened a ticket with their support team a few weeks ago. Someone reached out, but no solution to issue. Blockstream has lost my BTC and accused me of starting Liquid Wallet.
Added this app Wallet APP to iphone and recorded mnemonic
Put fair amount of BTC in this app Wallet.
Phone stopped working. Damaged. Got new phone and restored all other crypto wallets (5 total) with mnemonics and then this app Wallet tells me my mnemonic is invalid and that it will only work on Liquid Network.
Blockstream tells me I can restore a Liquid Wallet with nothing in it, but not the BTC Wallet with half my savings in it.
Needless to say I am furious with Blockstream and their lack of concern for issues like this. I did not create a Liquid Wallet, only BTC Wallet. I am waiting for solution from them and if nothing can be done, I will be reporting them to the FTC and possibly seeking legal action.
Last ditch effort to recover, I am bringing damaged phone to Apple Store to see if they can restore power and at least let me log back into original this app Wallet. Still have my pin, unless Blockstream lost that too.
Avoid this wallet and company. There are far better wallets out there with excellent support. This is a joke and a crime.