Contact CoinTracker Support

CoinTracker claims they have support for BlockFi wallet integration. Sadly it does not work, after setting up my BlockFi wallet (CoinTracker says successful) my balance goes negative on CoinTracker (it’s definitely not negative on BlockFi). CoinTracker is dropping and ignoring transactions from my imported CSV file directly from BlockFi. CoinTracker just tells people to manually enter their transactions in this case, which takes hours and not to mention the whole purpose of CoinTracker was suppose to be so I don’t need to manually enter all my transactions. I have now wasted hours and it doesn’t work. Hundreds of other users have poured online to reach out to CoinTracker for months for a fix, and still no fix.

CoinTracker is a rip off! TurboTax imported their file and it turns out they left 500 transactions with no cost basis. I have to fix each and everyone of them on my own on TurboTax is slow app of a website. I paid a lot of money for this and I have lots of work and wasted time because of this app. Do not sign up for this. Stop trading crypto. The IRS is ensuring that this is a difficult process and people like CoinTracker or just out for your money with little to no customer support and a bunch of lies in their files that will cost you thousands and thousands and thousands of dollars in erroneous reports.

I’m an existing user who has been using the service through theweb interface before. So I decided to give an app a try to be able to track my crypto portfolio on the go. Very disappointed - I can’t even log me in! I reset the password and verified that I can log in from the web; when I go to the app, same credentials don’t work. I tried to register through the app - no luck either. The app is just too raw! For a service that I pay money for, I expect basic things like this to work with no issues!