Contact CareCam Support
Company Name: HuiYun
About: CARE SMART CAMERA - the one that know you best.
Remote Video Monitoring: Always
stay closer to your family.
CareCam Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit CareCam Website
Privacy Policy: http://api.smartcloudcon.com/wap/agreement/
Developer: Care Home
5 Most reported problems 😔💔
Dear Customer Support Team, I am writing to inform you that my Care Cam Pro bulb camera is not turning on. Despite multiple attempts to power it, the device remains unresponsive. Kindly assist me in resolving this issue at the earliest. Please let me know if you require any additional details or troubleshooting steps from my side. Thank you for your support. Best regards, Amar Kumar
I need someone to call me because I think that I paid twice for one subscription. My number is (518)334-1555 Thank you
Download video clips from the SD card not for free now!!!
by Jayden Vu
I downloaded video clips from the sd card normally a fews months ago.
But now, they ask me need to subscribe if you want to download video clips from sd card! After subscribed cannot to download any thing, need to buy for monthly, year!
Why? I download from sd card, not from your cloud service, i don’t like this products any more…
Fix this problem immediately!
Care smart camera
by Maxchange
I cannot even give a one star rating. For me, it has been impossible to set this camera up. The directions are useless as is the AP tutorial. Very disappointed. A waste of money.
Not working
by Jjffydtdufsgjk
Download app but won’t allow new account to be created. Tried multiple alternatives listed (google, apple, phone, email) all failed. App needs work
Have a Problem with CareCam.? Report Issue
Why should I report an Issue with CareCam.?
- Pulling issues faced by users like you is a good way to draw attention of CareCam. to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CareCam. customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CareCam..
