Ginko Mobilités app not working? crashes or has problems?

Ginko Mobilités Status

Last Updated on 2023-10-30 by Keolis Besançon Mobilités

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8 User reports:
App has problems

User reports 8

⚠️ Most reported problems ⚠️

Not working

87.5%

12.5%

problems reported in the last 24 hours

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Common Ginko Mobilités Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ginko Mobilités app on iOS and Android devices. Solve all Ginko Mobilités app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ginko Mobilités iPhone Issues and Solutions

Ginko Mobilités iOS app crashes, not working, errors
Ginko Mobilités iOS app network issues
Ginko Mobilités on iOS has black/white screen

Ginko Mobilités Android App Issues and Solutions

Ginko Mobilités has errors/crashing/not working
Ginko Mobilités server network connectivity issues
Ginko Mobilités has black screen

Ginko Mobilités iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ginko Mobilités app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ginko Mobilités app crashes or not working on Iphone (iOS):

Close and restart the Ginko Mobilités app on iPhone
Update Ginko Mobilités app to the Latest Version for iOS
Uninstall and reinstall Ginko Mobilités iPhone app
Update your iPhone to the latest iOS version

Fix Ginko Mobilités on iPhone unable to connect to server/internet connection issues::

To resolve Ginko Mobilités network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ginko Mobilités black/white screen (blank screen) on iPhone:

Follow the Ginko Mobilités iOS app troubleshooting guide Here →

Ginko Mobilités Android App Issues and Solutions

Fix Ginko Mobilités not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ginko Mobilités app issues:

Force Stop the Ginko Mobilités App
1. On android, goto "Settings" » click Ginko Mobilités app. » click "Force Stop".

Update Ginko Mobilités to the latest version on PlayStore

Clear Ginko Mobilités App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ginko Mobilités app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ginko Mobilités.

Fix Ginko Mobilités unable to contact server/ Ginko Mobilités internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ginko Mobilités » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ginko Mobilités » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ginko Mobilités on android.

Solve Ginko Mobilités black/white screens issue on Android:

Follow the Ginko Mobilités android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Keolis Besançon Mobilités, developers of Ginko Mobilités.

About this app

Téléchargez l’application Ginko Mobilités : la seule application officielle, unique et en temps réel pour tous vos déplacements dans le Grand Besançon (bus&tram, vélos, cars, trains, voitures et parkings) ! Créez votre Espace Perso pour personnaliser votre application et gérer vos favoris !