Lenovo Reviews

Lenovo Reviews

Published by on 2025-10-25

🏷️ About: Your ‘One-Stop’ Lenovo app Lenovo app brings you support for your Lenovo PC, tablet, and data center products. Find solutions, view your warranty status, troubleshoot and optimize your Lenovo products, find your nearest service provider, check your repair status, and more.


       


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 120 combined software reviews.

Is Lenovo Safe?
Lenovo does not appear safe based on available data.
0/100

  Safety Analysis »»

Is Lenovo Legit?
Lenovo does not appear legitimate based on our analysis.
0/100



Read 20 Customer Service Reviews 😠💢

3.7 out of 5
Wrong item sent

I will be updating this review as it goes, as of right now this are the facts:
I bought a really expensive thinkpad laptop T14S that was supposed to come with a processor vPro 3.60GHz -4.80Ghz, when I receive the laptop that I check in the systems and the laptop bio is says nothing of VPro and much more less about that Ghz it says only 1.80Ghz, now they are not giving me any option than to return the package, wait up to 7 days for a refund and get a new pc that god know if wont have the same problem, I bought it online directly from the main page because I don't have the time, this is creating headaches for me and my business and no one seems to care or have any solutions that do not involve wasting time from a client.

Product info is fudged up for ios

one of the key processes for users is for them to check warranty status and register products via Lenovo , but neither feature works so screw this app's app. The laptops that this app sells are great, but the only way to handle warranty or product registration is via call centers... By the way the call centers are still very effective so just rely on them and not Lenovo. I hope to see Lenovo get updated in the future, but i doubt it.

Too much

Please please unsubscribe me. Too too much!!!!!!!!!!!!

Don’t install this app

Don’t install Lenovo

Works in portrait mode only

I use a keyboard on an iPad. Most iPads have keyboards now that only work in Landscape mode. Hard to red sideways.

Missing SSO login

Cant access my account in Lenovo because i use Microsoft outlook sso on the website. Lenovo does not have this. not useable

Not working

Lenovo won’t let me sign on now. It used to work, but now I can’t get past the login screen. What a piece of crap.

Didn’t even get to use

I couldn’t use Lenovo when I tapped Lenovo it immediately exit out and I tried again and it did the exact same thing. So yeah 😕

Waste of time

Lenovo seems to serve no purpose. It constantly asks me to log in but can’t figure anything out. It’s more productive to use the web directly.

Terrible warranty support

I sent in my this app Flex 5 for warranty repair 7 weeks ago and have checked for an update on Lenovo and website continuously. Despite calling in four times, no status updates have ever been posted and I’m still without a laptop. If you depend on your laptop, I would not recommend this app based on this terrible experience.

Access Denied

Was directed to Lenovo via link from their website. Upon logging in, it shows access denied when I try to look at my orders or profile. Total junk! Will be cancelling my $1300 order, lost trust in this app.

NO SHIPPING DATE IN SITE!!!

Beware!! this app has HUGE - months and months shipping delays! Do not believe their descriptions that say products will be delivered in 4-9 days, it is an outright lie!! What they don’t tell you is that is the delivery time oF 4-9 days is ONLY AFTER the shipping company has it. this app itself is not able to deliver any products literally for months after you place your order.

Slow

Lenovo is very slow and inconsistent. Sometimes you can’t pull up something that you were able to 10 mins ago.

Help

why does my computer this app 81A4 only work when connected

Fix your bugs !!!

Lenovo is actually garbage and I hope my product I just purchased doesn’t have any of the features Lenovo provides I can’t make a profile to track my purchase or even see my shipping info!! Everytime I try to create my account Lenovo stops working when I get to the verification process and I’m very disappointed hopefully this can be fixed

Perfect App

Perfect App, and very helpful for my products.

Terrific app

User friendly. Excellent design!

very useful tool

Easy to use, UI friendly, find solutions and video for my this app laptop

Great help

Great help and useful

Excellent design

The design is incite and friendly to users. I do recommend it!



Is Lenovo Safe? 🙏

Lenovo does not appear safe based on available data. JustUseApp Safety Score for Lenovo is 0/100.
This assessment is based on our NLP analysis of 120 user reviews. Combined with the app store average rating of 3.7/5.

Safety Analysis

56.4% of users say app is safe 👍
56.4%

29.1% of users say app is risky 🚨
29.1%

14.5% of users have some concerns ⚠️
14.5%


Is Lenovo Legit? 💯

Lenovo does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Lenovo is 0/100 .
This conclusion is based on analysis of 120 user reviews.

🔏 Privacy & Data Safety

Lenovo collected the following data from you:

  • Data Not Collected:



How was your experience with Lenovo? Post a Review




Features

Find solutions, view your warranty status, troubleshoot and optimize your Lenovo products, find your nearest service provider, check your repair status, and more.

• Check your Lenovo device’s warranty status, and update your warranty end date by scanning proof of purchase documentation and submitting to our agents (available for select countries and products).

• Check your product repair status (available for select countries, PC products only).

Lenovo app brings you support for your Lenovo PC, tablet, and data center products.

• Check our picks of Lenovo products and special campaigns.

  Contact Support
Developer:
Lenovo(Beijing) Limited

Contact e-Mail:

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