The General Auto Insurance App

The General Auto Insurance App Software


Company Name:

About: The General Automobile Insurance Services, Inc. (The General®) is a licensed insurance agency that
is a subsidiary of PGC Holdings Corp.
Headquarters: Nashville, Tennessee, United States.

 
  2023-12-05

The General Auto Insurance App Overview


What is The General Auto Insurance App? The General's mobile app is designed to help users manage their insurance policy anytime and anywhere. The app offers features such as obtaining a quote for car insurance, making payments, accessing ID cards, submitting claims, and utilizing the help center for frequently asked questions. Users can log in using their email address, policy number, Facebook account, Google account, or biometrics.



Features


- Obtain a quote for a new auto insurance policy with The General®

- Make payments, schedule payments, split payments across different payment methods, or pay in cash (Powered by PayNearMe)

- Access ID cards immediately after signing in for the first time

- Start and submit a new claim or follow the status of an existing claim

- Utilize the Help Center for frequently asked questions

- Contact customer service through call or chat during business hours or schedule a call-back at a convenient time

- Log in using email address, policy number, Facebook account, Google account, or biometrics (fingerprint or face)



Official Screenshots


         


Product Details and Description of



The General’s mobile app is here to help you manage your policy anywhere, at any time. Whether you need to obtain a quote for car insurance, make a payment, view your ID Card(s), or submit a claim; The General’s mobile app makes it easy for you! • Quickly obtain a quote* for a new auto insurance policy with The General®. • Make a payment, schedule a payment, split a payment across different payment methods, or even pay in cash (Powered by PayNearMe)! • Access your ID Cards immediately after you’ve signed in for the first time. Simply rotate your phone to landscape view in the app to quickly view your virtual ID Cards. To view your (full) legal ID cards select to open the PDF version. • Start and submit a new claim, or even follow the status of an existing claim. • Utilize our Help Center for some of our most frequently asked questions. If you need further assistance start a call or chat with us during normal business hours, or schedule a call-back from our Sales or Customer Service teams at a time that’s convenient for you! • Log in how you want! You can use your e-mail address, policy number, Facebook account, Google account, or even biometrics (fingerprint or face). We’re always looking for ways to improve your mobile app experience! Please feel free to leave us feedback on your mobile app experience, or contact us at [email protected]. We want to ensure a 5-star app experience! *Some restrictions apply. Subject to Underwriting guidelines. Not available in all states. End User License Agreement: https://www.thegeneral.com/legal/app_eula/ Privacy Notice: https://www.thegeneral.com/legal/privacy-policy/




Top Reviews

By Pierce.Taylor

This company is a FRAUD!!!!

Please think twice before doing any kind of business with this company!!! I hope I can save someone else from making the same mistake I did!!!! My experience with the general was very disappointing. I paid my monthly premium over the phone with an agent two days before the cancellation date on my letter. The agent that assisted me with the payment assured me that my payment satisfied the cancellation notice. Not only did they still cancel my policy the very next day. They canceled my policy a day early.

By jusanuthasucka

👎

Thought Shaq’s Company #635(slight exaggeration) was suppose to save me money but I’m paying more then original coverage. They pulled me in with a decent quote online, payed it, the second payment due was $100 plus over. Had to pay because all the insurance company’s work together🤔🤫. By the way I’m almost 31 no tickets, never had a dui, one fender bender that payed out $900 almost 3 years ago(scammed). I pay $300/m. And my vehicle isn’t covered at alllllllllllllllllllllllllllllll! Is there any good business now a days😡

By john johnnahson

Perks

Should show you all your perks to your insurance. I once needed pop a lock and another day I needed a tow and before I had Geico but I switch because I was on someone else insurance. But had to ask a favor from someone else because it was to hard to find out whether I had it and when o called it was asking for too much information and I couldn’t get to someone. So the app should be more convenient so I don’t have to call at all.





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