Contact DigiFinex Support
Company Name: DIGIFINEX PTE.LTD.
About: DigiFinex established in 2017, is a leading global cryptocurrency exchange.
Upholding the values of diversity, integrity, and trustworthiness, DigiFinex
provides users with secure 24/7 services for buying, selling, trading, storing,
and staking cryptocurrencies.
DigiFinex Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit DigiFinex- Crypto Exchange Website
Privacy Policy: https://digifinex.zendesk.com/hc/articles/360011675993
Developer: DigiFinex
3 Most reported problems 😔💔
This app is a SCAM
by Zayngut
I lost my tokens via transfer to my wallet. They change the receiving address to different address where you won’t have access to your money. But, they will send a notification that you’re transfer has been successful but no tokens will arrived in your wallet. When I ask for support they keep passing information to the next person who have knowledge on the issue and will disconnect you if you confront them regarding the issue. DO NOT TRUST THIS APP. I wonder why apple is keeping this app in its stores.
Lost Ethereum fund while transfer to DigiFinex .
by Shsssh
Super hard app to get use to and too complicated to use . Transfer my Ethereum fund from Trust Wallet and never receive any fund coming to my account at all! I wish I can post a picture of my transaction that I transferred my Ethereum fund from Trust to here .
Caution
by Searching 2019
This app is way too complex to use and if your not careful you could buy way more than you anticipated. The developers should focus on a simpler way to allow the user to buy and sell. Way too much going on with this app.
Have a Problem with DigiFinex - crypto exchange? Report Issue
Why should I report an Issue with DigiFinex - crypto exchange?
- Pulling issues faced by users like you is a good way to draw attention of DigiFinex - crypto exchange to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DigiFinex - crypto exchange customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DigiFinex - crypto exchange.
