Magnetic Tool app not working? crashes or has problems?

Magnetic Tool Status

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Magnetic Tool is now part of the new Ref Tools app, our essential, all-in-one
mobile app for air conditioning and refrigeration technicians. Ref Tools gives
you access to the tools, guidance, support, and information you need—on the
job and in the field.


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Danfoss A/S, developers of Magnetic Tool.


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Contact e-Mail: [email protected]


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Developer: Danfoss A/S

E-Mail: [email protected]

Website: Visit Magnetic Tool Website

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Developer: SmartWho

E-Mail: [email protected]

Website: Visit SmartWho Website



About this app

Magnetic Tool is part of the Danfoss CoolApps Toolbox, a collection of mobile apps designed to help installers and service technicians with their daily tasks.  If a solenoid valve is in a tough-to-reach space, you can also set Magnetic Tool to provide audio or haptic (or both) feedback when it detects a magnetic field.  Magnetic Tool makes testing a solenoid valve coil quick and easy.  Magnetic Tool is now part of the new Ref Tools app, our essential, all-in-one mobile app for air conditioning and refrigeration technicians.  Just open MagneticTool , hold your smartphone up to the solenoid coil you want to test, and watch for the wheel in MagneticTool to start spinning.  Ensuring that a solenoid valve coil is working properly, or detecting a faulty one, is an important step in many repair or installation projects.  Download Ref Tools to access the latest version of Magnetic Tool.  In the world’s growing cities, we ensure the supply of fresh food and optimal comfort in our homes and offices, while meeting the need for energy-efficient infrastructure, connected systems and integrated renewable energy.  Advanced mode allows you to adjust the threshold tolerances of the magnetometer, which is most often used to reduce or eliminate interference from other nearby solenoid valves.  Magnetic Tool has two modes: Simple and Advanced.  With Simple mode, all you need to do is open MagneticTool and start testing—it's that simple.  For app support, please use the in-app feedback function found in MagneticTool settings or send an email to coolapp@danfoss.  Our innovative engineering dates back to 1933 and today, Danfoss holds market-leading positions, employing 28,000 people and serving customers in more than 100 countries.  Ref Tools gives you access to the tools, guidance, support, and information you need—on the job and in the field.  That way, you can check on a valve without seeing your screen, so you can maneuver your phone any way you need to.  Danfoss engineers advanced technologies that enable us to build a better, smarter and more efficient tomorrow. 



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