REV Federal Credit Union Reviews

Tried calling to ask this question, but your service stated you had too many calls and to try again later...then hung up on me. That’s issue #1...support is nonexistent.
The new app is beautiful, has several better features like better access to billpay. But without online deposit, it’s junk. Your banking hours are so short, your phone availability support hours are a joke (no after hours support for debit/credit cards? Seriously??), and I’m charged more each month for “ID Theft fee” than my savings interest rate, so I’m losing money banking with you. I have been a member since 1999 and just can’t seem to ever get what I need from you. I dealt with the old app and would just login from my computer for billpay. It was good enough and allowed mobile deposit. Without that feature, your app is completely useless. Did your developers just forget to turn that feature on??

Terrible app, terrible service. Never met a single person who has used rev and had a good experience. They charge every month for identity protection and instead just capture your card for “fraudulent activity” (I had this happen with a monthly reoccurring payment). App has been terrible since it was heritage trust. Just don’t use this service. Save your time, go somewhere else.

Every other bill pay app makes it easy to take my money, I wish they had an easier feature to pay your car loan through REVFederalCreditUnion . It’s not a one click pay kind of thing. I don’t bank with Rev and I have pay with an outside account but they automatically make a bank account for you when using them for a car loan.

Keep having issues with REVFederalCreditUnion not working. It doesn’t happen “a lot” I guess, maybe they’re still just working out kinks or something, but having issues here and there ever since this last update. Never had a problem before.

I don’t send checks to people, I pay bills with Bill Pay, make Bill Pay the default not send check to people… or let us set it how we want it…

I can only view the new app on my iPad in portrait mode. That is very inconvenient. I want it in landscape mode. I have tried to change it & been unable to do so. So far, that’s my only complaint but it’s a biggie as far as I am concerned.I can’t use my fingerprint to log in as I have always done. I called my local Rev office to complain & was told they have nothing to do with it. Is it possible to get REVFederalCreditUnion to open in landscape mode on my iPad?

Every time on login to REVFederalCreditUnion if I attempt to make a transfer it will logout in the middle of preparing the details. I have only noticed this since the most recent update to REVFederalCreditUnion . Otherwise my only inconvenience has been since the complete overhaul app update that I no longer receive text updates on individual transactions.

Update: I’m changing my review from 1 to 3 stars after finally being able to talk to someone today I was told that being able to see pending transactions again is something they hope to have fixed soon. As for mobile deposits and card controls, I was told they will be available but they do not have a time frame for them yet.

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A new app was well overdue but this was a step in the wrong direction. Most banking features are missing. We need card controls, mobile deposit, and to see pending debits and credits. These are straight forward parts of any modern mobile banking app.

As for getting signed up for the new app, we got no instructions when the change happened. I was lucky enough to have someone contact me after sending a message on Facebook about not being able to access my account. By the look of the other reviews, most people are having trouble. It was terrible integration.

As for popmoney, this also seems pointless when most people use PayPal or Venmo now. Better integration and faster transfers with these apps would have been a better use of resources.

It’s tax season and REVFederalCreditUnion only goes as far back as April. What use is that!?

Outstanding Performance by the REV Group.

REVFederalCreditUnion is awful, not only did it take me weeks to access my account and hours of being on the phone. There is no way for me to deposit my checks by phone which is the whole point of having an app and not going to the bank. The whole design of REVFederalCreditUnion is garbage. I’ve been so frustrated with my bank because of this update that I’ve been tempted to go to another bank because of the weeks worth of inconvenience. If you just want an app to check your account than this is ok but if your looking to not go to the bank and manage everything through REVFederalCreditUnion good luck!

The new update is nice. Cleaner UI. Easier to navigate. Only issue I’m having is, this new update is missing the support for linking internal REV accounts so you can transfer between your account and someone else’s account. Other than that, no issues with the update.

I love the new set up you made for customers to
trans act business on line. Thanks

Outstanding!

Such an awesome new app!

Love REVFederalCreditUnion ! It’s user friendly, fast and efficient. I love having 24/7 access to my accounts at my fingertips!

Longtime member that’s always on-the-go. Thanks to the features in my REV app, I have access to everything I need with the press of a button. Traveling? No problem. Just use my card control function. Need to pay my loan? Couldn’t be easier! Transfer funds to family? Done before you could even say please and thank you. Keep it up REV!

I love the new upgrades and App from Rev! Great move in the right direction. You definitely want to continue to make improvements to keep your loyal customers.

I’m Really Satisfied With REV, The Only Thing That I Would Change Would Be The Pending Status It Usually Shows Up A Debit But It Can Cause NSF’s When You Are Unsure Of Amounts Can Be Confusing For New Members Or First Time Account Owners.

It’s so easy to use and you get a snapshot of your account