Murphy Drive Rewards Reviews

Murphy Drive Rewards Reviews

Published by on 2024-09-03

🏷️ About: Murphy USA brings you the best app for savings on the road with deals on gas, snacks, drinks and more. Rev Up, America! Here’s what you can expect from your Murphy Drive Rewards app: • Rack up Drive Rewards points with games & Murphy purchases • Cash in your points for Rewards – like FREE snacks or up to $1 off per gallon at the pump! • Save big with Drive Deals on snacks, drinks & more • Find nearby Murphy stores.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
44.5%

😎👌🔥 Positive experience
42.5%

🙄💅🫥 Neutral
13.0%

~ from Justuseapp.com NLP analysis of 534,718 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- You can save money on gas and other items by using your points.

- You can get free items with your points.

- You can get discounts on cigarettes.

- You can get free points each week.



Read 39 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Cards Won’t Work

2022-05-21

Every time I choose Existing Member at the gas pump, my Walmart reloadable card won’t work and I end up having to go stand in line at customer service and get the funds put on another card. The attendant at Murphy’s couldn’t get the card to read at their register either. This happened to me so often I ended up getting 4 different cards! After that, I quit choosing existing member at the pump and don’t even acknowledge I’m a Murphy Gas Rewards Member. Once I quit choosing that, my card worked fine. This happened to me at 4 different Murphy gas stations, 3 in San Angelo, Texas and 1 in Del Rio, Texas. Plus the only rewards I ever got were for buying snacks or sodas. I want gas rewards not snacks. So if that’s all the rewards you’re going to offer, it’s not worth having the card or being a member to me because I use the card so I won’t have to go stand in line to pay, so I rarely go to the attendant’s window.

Confusing

2022-06-22

Update - DO THE MATH - 2 cents per point! They cap your savings out at 20 gallons and you use 100 points for a $2.00 savings. Not worth the hassle. Only after I spent a considerable amount of time with the original customer service person AND her supervisor did they still refuse to give me the additional 20 points! Then the developer says contact me by email! Wow - that’s what I want to do, try to fix YOUR ISSUE with 3 different people. I AM DONE WITH MURPHYS AND WALMART! All over 40 cents. Lol.

Thought I was going to get 40 points for buying the “Deals” listed in MurphyDriveRewards . Even though I entered my phone number I received nothing! It gets better.... I called Murphy customer service to learn I had to select the deal before purchasing it. They offered to split the points at 20 points. I asked for a supervisor and she held her ground shorting me the additional 20 points. I could not believe that we were at odds over 20 points (Worth 2 cents each). So - for FORTY CENTS they lost a customer. Wish MurphyDriveRewards would have been clearer. Good bye Murphy! I’m used to customer service level of Apple and Starbucks!

Months Now & Still can’t log in even after reporting problem!!

2022-07-23

So, would think that after months of waiting for this to be fixed, SOMETHING would have been done, would have been notified that they are trying to resolve problems but nothing. Did the first review below, for the “Sorry about your problem, please call” - Dear John response. Called - having to research the issue, called again & gave ticket # regarding problem - still not resolved and was told there have been a lot of problems with MurphyDriveRewards . Lovely. Still typing in my number every time I purchase anything at a Murphy location but have NO idea of did I get credit for points or current point balance or even get to earn points using system questions. At this point just feel no one cares, app is worthless and shouldn’t even be offered.

Thought this would be a great app since I shop a lot but NOPE! Got to log in initially, earned points - used them on next purchase and NOW - EVERY TIME ... “INVALID ZIP - please REENTER”. Very very disappointed in functionality of MurphyDriveRewards!!

Doesn’t work!!!!!

2022-08-24

I downloaded my app did the Survey about me and my purchases had drive deals and over 200 points I went to my Murphy’s store to purchase gas and cigarettes the only things I purchase from Murphy’s I prepaid my pump for 45$ and bought a carton on cigarettes go to pump gas and at 15 gallons which was 36$ it shut off and told me to hang it up wasn’t full went inside they didn’t have a clue why or what happened but it used all my points and I didn’t receive points for any of my purchase went 2 weeks later for another carton asked to use the coupon that was in my drive deal which wasn’t used last time which was about to expire she said put in my phone number and it would use it did so and nothing no coupon used and no points when I asked why the manager rudely told me they don’t have control over anything and cigarettes aren’t a part of the point receiving process. WHY??? Not completely understanding why I was asked about my purchases in the survey when you can’t receive points purchasing said items and why did my pump stop at 15 gallons is there a limit to how many gallons you can get??

Won’t Verify Email

2022-09-25

Seems like a promising gas rewards app, and I’m all about those; however, until I can verify my email I can’t do much with it. I have double checked and triple checked the email on my account. It is correct. It has told me it is sending an email days ago. I have been checking every day and nothing in my main inbox nor in my junk folder. I have told it to resend multiple times but it won’t. And like I said, until I verify my email it won’t let me do much of anything. I don’t really understand the purpose of verifying my email either... doesn’t seem like it serves much of a purpose. Why close off a lot of features behind that wall, especially if you’re not gonna send the verification email? I love my rewards app with Shell and Murphy’s tends to be cheaper than them, so I could give them some business if they’d fix MurphyDriveRewards.

Do The Math!

2022-10-26

Be mindful there is a limit for gasoline, 15 gallons! After that, the pump will shut off or it will convert back to the full price of the gasoline. Murphy wants you to put in a lot more than they are willing to allow in savings, which is fine, business is business and businesses have to make a profit. However, gas stations make very little (to nothing) of gasoline sales, so why cut the consumer off at 15 gallons?

I have also found that MurphyDriveRewards will show a particular item has a sale and it be bogus at the store. The “Rev Up’s” on MurphyDriveRewards never give you more than 15, maybe 20 if you’re lucky. I have gotten 5 for the past 2 months. So 8 times in a row, 20 “Rev Up” points in a month. That’s shameful.

The only reason I’m keeping MurphyDriveRewards is that it does really well when traveling and needing to know where the next Murphy is and how much that stations gas price is. Other than that, MurphyDriveRewards needs to increase its incentives to match those of Murphy’s competitors.

Points are hit or miss

2022-11-27

Receiving your points when getting gas or buying items from Murphy’s stores are hit or miss. Out of every 10 purchases, I’d say I only get credit for maybe 2. At first, I thought it was the particular gas station I was going to that was causing me not to get my points, but I discovered I was having the same problem at different locations. I follow (the very simple) instructions at the pump but it’s still not enough. I even spoke to a representative about the problem and showed her my receipt as proof of purchase and she basically said we don’t have any record of your purchase so you’re just out of luck. If all you have to do is enter your number and then pay for your purchase, why is there such a disconnect with MurphyDriveRewards which won’t update your points?? If you’re okay with only getting rewords about 10% of the time then download MurphyDriveRewards . The rewards themselves which you can redeem with your points are pretty good so it’s worth getting the points. It’s just IF you’ll get those points is the problem

What a joke!

2022-12-28

I frequent Murphy’s 4 times a week. I travel 100 miles daily to and from work. In doing so as you can guess I purchase gas frequently and others items as well. I was completely excited about downloading MurphyDriveRewards and seeing where I could save my HARD EARNED MONEY. To much dismay from reading the reviews you are restricted to saving money on only 15 gallons of gas....REALLY?! This is a complete joke. This equates to a savings of $1.50 for every 100 gallons of gas purchased. I m better off going to the competition who has gas for 2 cents cheaper. Not only would you loose me as a gas customer but also purchasing food and drink items as well. The overall savings is not cost effective at all. I personally work hard for my money and am a very conscience shopper. Therefore I would advise Murphy’s to re-evaluate the incentives in using this program. The rate of return is worse than interest rates on a saving account from a bank. I don’t see myself using MurphyDriveRewards any longer after reading “the terms and RESTRICTIONS “. Good luck with keeping your customers loyal and interested.

App Itself is Crap

2023-01-29

The rewards are solid. $0.10 off per gallon for every 100 points, up to 1,000 points/$1.00 per gallon. And they actually give you DOUBLE points on alcohol purchases! They regularly offer chances to earn bonus points on stuff you’ll actually buy, and conversely, you can use your points to directly trade for items which are fifty fifty on usefulness. So the rewards program is good.

But. MurphyDriveRewards is garbage. I dunno when it started, but now anytime MurphyDriveRewards is open, you can’t have any audio from background apps, which makes no sense, and there is no need whatsoever for MurphyDriveRewards to use audio for literally any reason. Also, it takes a while to load which is a tad suspect in and of itself; what’s it doing on my phone that I don’t know about? Those are my primary concerns, but there are other issues that need addressing to streamline things as well. I would, were I MurphyUSA, consider an app redesign. This thing is clunky and not efficient.

Love Rewards Programs!

2023-03-02

I am new to the Murphy Drive App, but so far it appears to be pretty awesome!! I am a single mom with two teenage girls so we appreciate and thank you for the opportunity to save money and earn great rewards. Although like other loyalty programs I have had the privilege of being a member of, without sounding unappreciative, I only wanted to make a suggestion that could possibly make your app even better. I think if there were more opportunities and options to earn rewards, not only just by purchasing specific products that are great deals. I really like the rev game to earn rewards, but several days ago when I originally downloaded MurphyDriveRewards , of course when I saw it I just had to try it out and since then it hasn’t allowed me to play the game again, I have not read the rules and guidelines regarding this issue but it is possible that it may be on a weekly schedule or something like that. More games and other possible chances to earn more rewards!!! Although even without these suggestions I have already saved money and enjoyed earning these awesome rewards!! Thank you and I suggest everyone download MurphyDriveRewards today and start saving money!!

Bonus points and discounts

2023-03-31

The murphys app is simple to use! It’s as simple as registering your phone number to accrue points for discounts on gas. You also have the option to redeem your points on food/drink items. The more you shop here, the more deals you’ll come across. It’s already a win-win situation to save two cents off per gallon when using a reloadable Walmart card. It adds up on savings, especially with today’s gas prices at over 2.50/gallon. Once you reach to 100 points, the Murphys app allows you to save tens cents off per gallon. More monies off the higher points you save. You also can do a weekly “rev up” game to earn bonus points! Unless I’m out of reach/town for gas at a Murphys , this is the only gas station I’ll use! Join the program…you won’t regret it!! :)

Almost too good to be true

2023-05-02

The above title is in reference to my recent trip to Dallas TX. While refueling in Texarkana TX at Murphy’s I forgot to enter my phone number, paid then pumped my gas. Realizing my mistake I asked the clerk once I was finished about getting credit for my transaction. I was told no in a most condescending manner. Upon my return home I asked the staff at the local Murphy’s about this and was told the truth and it was explained how easy it is to do.
The point loss wasn’t huge, my purchase total was less than $60. It was the attitude that was directed at me and the fact that I was lied to. In no way did I feel the clerk simply didn’t know either how to or if she could do what I asked. Too bad, otherwise it would truly be too good to be true. Overall I’ve had nothing but great service at every Murphy’s everywhere!!

So happy

2023-06-02

I always use the Murphy’s gas station for many reasons ! It’s super close to my home and my local Walmart which I go to about every other day ! I have a 2018 Chevy Silverado which I fill up quite often, I also have a 2009 Yamaha R6 (Motorcycle) that I ride A LOT ! So it’s nice to be able to use my rewards to get cheaper gas ! I believe Murphy’s gas station has the lowest prices on gas and cigarettes in my area ! Even with out the discounts or coupons, the cigarettes are cheap . It’s even better when I do get coupons for my cigarettes because it’s mostly $1.00-$1.50 off and they normally have a two pack special so it’s like a double savings for me ! The employees are awesome, and are always reminding me to put my phone number in so I can earn my points ! I always recommend the Murphy’s gas station ! They just have too many great deals , and I’ve never had an unpleasant experience with the employees or the gas station !

Great rewards.

2023-07-04

MurphyDriveRewards is a great way to save on gas, drinks, chips, tobacco products and much more. It’s free so why not?? I’m grateful for the Murphy app, especially during the toughest of times we are all enduring. Thank you Murphy USA for helping me when I need it most! The only downside is, you have to use all your points at once while getting gas, if you choose to use them. It would be greater if we were able to use a smaller amount at a time, rather than having to use them all while getting gas, and having to start all over. I am still grateful for the savings. Hassle free and no purchases necessary to download MurphyDriveRewards and start earning your rewards. Much appreciated.
Sincerely, Lacey Poe and Miranda Williams.

Cashier

2023-08-04

I go to Murphy all the time. There is a tall brunette that is a cashier I don’t know her name but she is a outstanding young lady.
I think she deserves a raise as she has been loyal and always there. Y’all seem to have a issue with hiring and keeping your employees but she has hung in there when times are tuff. I am 64 and had a par time job at Town Crier as a cashier. A job as a cashier is extremely important because that is who is representing your company. Usually people come back because of the service they get.
Please be very kind and generous to her because her role is very important.
I wish I knew her name but she is a tall brunette with long hair at the Murphy in front of Walmart. 🙏Thank you.

App works well

2023-09-05

For the most part MurphyDriveRewards works well, but it seems as though you only get points for gas and certain things on the Murphy deals. Which is fine, except for it only gives 1 point per gallon of gas and most of the Murphy deals that do give points I barely use. And not only do you barely get any points for Murphy drive, but the cashiers barely ask if you use Murphy drive or if you would like to sign up. On more than 1 occasion I’ve had to ask my cashier if they’ll let me put my number in. I also asked a cashier if I would be able to still get my points since I used a gift card, but didn’t no one know. I later went back and told them that it doesn’t give points when using a gift card (at least it didn’t give me any). But since my app is currently down again, I’ve been using my points at Brookshire’s to buy gas there.

Murphy rewards is worth it

2023-10-07

Okay get the application and use it each time you prepay gas or buy food, pay attention to your points each time you prepay gas inside they will ask do you wish to use your points for gas say no until you can see how fast your points are raising up because If you shop enough you will get enough to get a dollar off a gallon that is the most they don’t let you use partial so wait til you wish to fill up I saved 16 bucks on gas a few days ago, all things in store count towards points even VAP DEVICES AND PODS AND ACCESSORIES, just not physical cigarettes but just imagine a hot summer day and you have 100 points and bottles of water on MurphyDriveRewards are 20 points you can get like 5 of them instead of paying the five bucks bigger stores offer hot foods you can get for free with points , rev up each week in MurphyDriveRewards for free points sometime only 5 others weeks 10 or even 15 to 25 but all and all you will love your Murphy app if you use it

Best rewards program!

2023-11-07

I absolutely love the rewards program at Murphy’s. MurphyDriveRewards is easy to use and there’s always super easy ways of racking up points, you can even get points without spending a single penny. I personally like to save my points and cash them in for a big fuel discount but you can use them for other things too. With gas prices rising I figure might as well get rewarded for something that I have to do anyways. I also love that Murphy’s is always cheaper than anyone else. The employees are more than helpful and friendly and the station itself is always clean. These are just a few of the reasons why I keep going back to Murphy’s.

FANTASTIC APP!!

2023-12-09

Most apps “promise” you will receive rewards....eventually. Not so with the Murphy Drive Rewards App!! I downloaded MurphyDriveRewards , and every time I purchase gas or anything at Murphy, I just enter my mobile #on the key pad. I accumulate points quickly. I used points recently to receive $0.20/gallon off of gas. Have saved a lot more in the past!! Also great for checking app for closest Murphy station, as well as the great deals I can earn extra points on or cash in my points for free items.

I recommended to all friends & relatives to download & use app. You have to purchase gas, why not get Rewards? Plus, can earn extra points weekly on MurphyDriveRewards by “RevvingUp”. I HIGHLY recommend MurphyDriveRewards to anyone & everyone!!❤️❤️

Getting there

2024-01-09

Maybe I’m just not the best at reading all of the instructions before starting something... I really don’t fully remember if there were many instructions that were listed so I can’t comment on the start up. I was in the heat of the moment at the gas pump and just signed up on the screen. Maybe a week later I remembered I did and so I downloaded MurphyDriveRewards . I probably rushed through it when I downloaded it, but here we are about a month later and I love it! I didn’t realize the “Rev up” feature until today so I’ve probably missed out. I also didn’t realize I was to answer questions to get points until today. After actually taking a few minutes to understand MurphyDriveRewards , I realized it’s super simple and easy to use! So again, I love it!

It’s good

2024-12-25

MurphyDriveRewards used to only give you five or 10 points per spin but now they made it a lot better, around 25 points each spin. Their so called deals are pretty bad, you might save a dollar. The other one they do is you get points for spending more money on the merchandise then the gas which doesn’t really make any sense. You need to be able to favorite locations, and check prices in multiple areas not just one. Create more surveys that are simple that people can fill out for extra points. I do not, and I do not mean the fake surveys that lead to more surveys collecting email and passwords. There should be legitimate surveys that grant you simple points. This would be an amazing boost to MurphyDriveRewards because then there would be another reason to come by on MurphyDriveRewards rather than just getting gas. Overall overall functionality of MurphyDriveRewards is well executed and simple to navigate.

Drive Rewards

2024-12-25

I enjoy the Murphy’s app we could get to rev up more often being that we are only getting points towards how many gallons of fuel we get instead of how much we pay for the gas. Our other purchases should be included with the rewards instead of the ones given to us because some of the ones that are given to us we hardly ever use but we enjoy MurphyDriveRewards it would be better if we could get more than 3 cents off per one hundred points because it takes along time to obtain the hundred points and the step on the gas wheel could at least give us more than 5+ more often thanks for your time have a blessed rest of your week!

App issues

2024-12-25

I have been trying to use my app since this started and I am unable to.. went to the store today and she told me that Monday is a day I can earn 15 points with MurphyDriveRewards but when I try to sign in it will tell me unable to authenticate error retry.. so I go out and do it again and it gives me the same error... I deleted it off my phone and download it again and it gives me the same error... Well I said one more time and I downloaded it again and it worked fine his time, let's see how long this will last.. hopefully for awhile because I believe this new points system is a great idea I just want to see my points and have a good experience..

Very Happy

2024-12-25

I’m a regular at my Murphy’s and I’m in there every few days. I read a lot of bad reviews or people just complaining for nothing. I’ve have always gotten my gas and cigs from you because you are always cheaper and I really appreciate that!! As for the rewards I do feel a little cheated because we don’t get but 1 point per pack of cigarettes and I know it’s a Lil more if I bought a carton but I spend more because I buy 2 different kinds and buy them about every 3 days. Which is on me. I just wished we received more points per pack but I’m thankful for being able to save on my gas. And I do realize this is something your doing for your customers! Thank you

Fort Wayne Indiana Lima road

2024-12-25

First I want to say that I really enjoy using MurphyDriveRewards . Months ago their wasn’t a app so I was not getting points for anything so this is a plus . But most importantly is the man that works the gas station that I see almost daily . He is so kind and sweet . He told me about the rewards and helped me sign up and every time I come in he tells me to enter my number with a smile :) I’ve gotten free Red Bull’s and free snacks drinks and energy shots . I like the rewards like I said months ago their wasn’t any so this is definitely a perk . But wanted to also give the man that works there a good review because he’s a very sweet man . We need more people like him in this difficult world !

Stolen Points

2024-12-25

Ok so I downloaded MurphyDriveRewards to trying save some money I have been slowly purchasing items and fueling up, trying to get to the hundred points. Once I was there someone stole my points and unfortunately I was never notified by MurphyDriveRewards of my redemption that I had supposedly done, now I’m out 100 points and I feel like just uninstalling. MurphyDriveRewards shows me what location I did the redemption at supposedly but I didn’t visit that location at all in fact I had visited the nearest Murphy to me that same day. It’s very upsetting that there is no way of stopping somebody from redeeming my points at the pump.

Tony
2023-04-18

The rewards program used to be good but they now give you only 5 points since gas went up amazingly high.

Leslie Morrow
2022-05-24

Sick of my points being taken by your pumps when i did not authorize it. Well over 4000.

Leslie Morrow
2022-05-24

You have once again taken 2000 points from me that i did not redeem i service all your stores heating and air conditioning filters all over the United States i use a company gas card to pay for my gas and save my points for when. I take vacation. I would never redeem my points for any reason while working. This is not the first time this has happened. So far over 4000 points have been taken from me by your pumps or by your corporation. I do not need to purchase gas from your stores but i do. I would like my point returned to me. I have spent well over 20,000 dollars in the last 3 and a half years servicing your locations. I also spend an enormous amount of money on cigarettes drinks and lottery tickets. I am very disappointed by this . and if it is not fixed i will not spend another dime at any of my store that i service. Which adds up to well over 650 locations across the country. I hope you fix this if not you have lost a loyal customer

Takoma Geggie
2022-05-12

It's good but just the other day I used points but only filled up 4 gallons of gas when it goes up to 20 gallons and I didnt think it would use all my points since it's only 4 gallons but then all my points were gone and that's just ridiculous

JENNIFER M HILL
2021-12-02

Couldnt login in for MONTHS… finally login just to get a message that because of inactivity My 104 points expired. What a load of shit

Linda
2021-05-16

I updated the app and when it said to open it won’t I can’t even get it on the app on my phone

Regina Tuskey
2021-04-08

How are the Rev Up points decided? The app calls I can get "up to 20 points", but I swear I only ever get 5 or 10. This morning I was at a Murphy ready to get gas & had 93 points - checked to see if I had done Rev Up this week & I hadn't. So I did, obviously hoping for 10, & OF COURSE I got 5. Disappointing & a bit irritating.

CindyF
2021-04-05

I had 227 points when I went to put gas in my car ! I checked my points the following day and only had 37 ! It only took 9 gallons to fill it up and i thought they were only suppose to use 100 points!

Stacy A Hamilton
2021-03-27

Unable to open App now for 2 wks.

Debra Howard
2021-03-11

Everytime I try to redeem points the store says the rewards program is down.

Anthony Anderson
2021-02-28

It wont even load for me the app just crashes

R.G
2021-01-20

I had 200 fuel points añd when I paid for my gas inside I told her I also want to use my points then later on I noticed the 200 missing. I thought you only need 100 to get fuel discount.

Michael L. Johnson
2020-12-11

My Murphy's app is not working.Everytime I input my zip code,it gives me an error saying invalid zip code.



Is Murphy Drive Rewards Safe? 🤗🙏


Yes. Murphy Drive Rewards is very safe to use. This is based on our NLP (Natural language processing) analysis of over 534,718 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Murphy Drive Rewards Is 48.8/100.


Is Murphy Drive Rewards Legit? 💯


Yes. Murphy Drive Rewards is a totally legit app. This conclusion was arrived at by running over 534,718 Murphy Drive Rewards User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Murphy Drive Rewards Is 63.7/100..


Is Murphy Drive Rewards not working? 🚨


Murphy Drive Rewards works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Murphy Drive Rewards? Post a Review




Features

Murphy USA brings you the best app for savings on the road with deals on gas, snacks, drinks and more.

Download Murphy Drive Rewards and get rewarded.

Hop in! We’ll show you around.

  Customer Service/Support
Developer:
Murphy USA