Contact OLD Raiffeisen Online

Contact OLD Raiffeisen Online Support


Company Name:

About: Raiffeisen Online is a mobile application for managing your finances anywhere in
the world 24/7. Open bank accounts, deposits and credit cards, view cards
balance and set card limits, exchange currency, repay loans, make safe payments
and money transfers without visiting the bank.



OLD Raiffeisen Online Customer Service 💢

Hard-to-find customer service info can be a red flag. Is OLD Raiffeisen Online Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of RAIFFEISEN BANK, JSC



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit OLD Raiffeisen Online Website

Privacy Policy: https://raiffeisen.ua/data-protection

Developer: Raiffeisen Bank Joint Stock Company





Can I trust OLD Raiffeisen Online app?

Protect your data and wallet. We investigate the developer's website (Raiffeisen.ua), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.7 out of 5

If it was possible, I would give zero stars

2025-03-13

by Detalomit

Overall bad user experience, unintuitive user interface, all important functions are hidden and you have to find them , non existent support(support menu in the app doesn’t work), email response time 2 business days??? Can’t change my ukrainian phone number to foreign number, I’m trying to leave this bank but it doesn’t allow me to transfer my funds . I’ve never ever had so many problems and bad customer experience with any other bank I’ve been client to! This service only good and persistent at taking monthly fees. I am deeply sorry for all of the people who were forced to become clients of this bank due to workplace/ university.

Unusable app

2025-03-14

by Usepapa

So many security checks just enough to make users switch to another bank after several attempts to pay online using aval card...
Anyways, login and payment setup needs to be improved, imho.
Looks like online payments are not the priority for your bank when using this poor app...

I am sorry, that is awful interface, very bad UX

2025-03-15

by Lexua

I am sorry, that is awful interface, very bad UX, I am very much surprised that Raiffeisen Bank can not afford for better app. I am customer of Aval bank and then Raiffeisen bank Aval during last 15 years... guys the Stone Age has already passed away!)




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Why should I report an Issue with OLD Raiffeisen Online?

  1. Pulling issues faced by users like you is a good way to draw attention of OLD Raiffeisen Online to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a OLD Raiffeisen Online customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OLD Raiffeisen Online.


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