Colourtone app not working? crashes or has problems?

Colourtone Status

Last Updated on 2024-03-08 by Bonnie Curtis

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10 User reports:
App has problems

User reports 10

⚠️ Most reported problems ⚠️

Not working

70.0%

Photo/Video

30.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Colourtone Problems 😠👌🔥

- Most of the filters require premium

- Locked filters that were once free

- No ability to add dust to videos

- Expensive filter packs and Colortone Pro

Have a Problem with Colourtone? Report Issue

Common Colourtone Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Colourtone app on iOS and Android devices. Solve all Colourtone app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Colourtone iPhone Issues and Solutions

Colourtone iOS app crashes, not working, errors
Colourtone iOS app network issues
Colourtone on iOS has black/white screen

Colourtone Android App Issues and Solutions

Colourtone has errors/crashing/not working
Colourtone server network connectivity issues
Colourtone has black screen

Colourtone iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Colourtone app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Colourtone app crashes or not working on Iphone (iOS):

Close and restart the Colourtone app on iPhone
Update Colourtone app to the Latest Version for iOS
Uninstall and reinstall Colourtone iPhone app
Update your iPhone to the latest iOS version

Fix Colourtone on iPhone unable to connect to server/internet connection issues::

To resolve Colourtone network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Colourtone black/white screen (blank screen) on iPhone:

Follow the Colourtone iOS app troubleshooting guide Here →

Colourtone Android App Issues and Solutions

Fix Colourtone not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Colourtone app issues:

Force Stop the Colourtone App
1. On android, goto "Settings" » click Colourtone app. » click "Force Stop".

Update Colourtone to the latest version on PlayStore

Clear Colourtone App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Colourtone app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Colourtone.

Fix Colourtone unable to contact server/ Colourtone internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Colourtone » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Colourtone » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Colourtone on android.

Solve Colourtone black/white screens issue on Android:

Follow the Colourtone android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bonnie Curtis, developers of Colourtone.

Verified email ✔✔

E-Mail: hello@creativecolourpresets.com

Website: 🌍 Visit Colourtone Website

Privacy Policy: http://www.colourtoneapp.com/privacypolicy/

Developer: Bonnie Cee

About this app

It’s time to take your edits (and Instagram) to the next level and achieve the photography aesthetic you have always dreamed of with this essential filter editing app which brings premium + professional filters directly to your iPhone. Follow @this app. app on Instagram to view our favourite edits, get exclusive previews and tutorials by creator and professional photographer Bonnie Cee. 110+ FILTERS to choose from! Creative photo + video filter app developed by leading photographers and content creators. With our ever-expanding filter library, you’ll never need another app to find the perfect pairing for your photos. You can even create your own variations for endless creative options, all you need to do is save your favourite filters for use on future edits.