Contact Colourtone Support

by Gabby The Amazed😍

I have always LOVED Colourtone, and my favorite filter to use was Palm Beach. The recent update has now locked palm beach, so unless I pay money, I can’t use it. That is unbelievable, so many ppl loved that filter and used it, which is probably why we now have to pay. Another thing is we can’t add dust to videos but we can add it to pictures, and I’m grateful for that, but I would like if we could add dust or videos. I know so many ppl who use the filter “Palm Beach” who now have had to switch apps, or filters, and it made me really sad when I went to go edit my video and palm beach was locked, I also noticed you locked other filters that were once free. Also, a lot of ppl don’t have money to pay for filter packs or colortone pro, including myself. I know you may consider this a “you, problem” than your own problem, but it would mean so much to the thousands of people, including myself, if you could make some filters available for the free version, including palm beach. I apologize for the trouble and for this long review, but there are many issues as well. I have a fanpage, which I use colortone to add filters to videos. When I use the app “Vont” I go to colortone to add filters over the video and text, but when I do that, it makes my videos look blurry and glitchy, even without adding texts to video, it still does that. I think that is a major problem. Thank you. 🥺

by Adda Blocker

Okay so first off I would like to say DON’T TELL ME TO TRY OTHER FILTERS BECAUSE 99% of them cost money. I am a zepto creator so I always need filters for my videos I was constantly downloading apps for my coloring and stuff until I found out about your app every zepto creator was using this one filter “palm beach” so I got super excited because I knew this was the one until I saw that it cost money. Right now I’m not at the age to have a job and I don’t like to be having to constantly be asking my family for money that’s not me. So you guys got me hopes up. I also heard that that filter used to be FREE and that since everybody started using palm beach you decided to make people pay for it now. I just wanna know WHAT was going threw y’all’s head when you decided to do that?? If everybody was using that filter why would you make it cost money that would literally make everybody stop you using the app because not everybody has money. Maybe if it was still FREE way more people would be using this app. ALSO I can’t even upload my Zepto videos there’s literally no coloring even though y’all stay saying it saved like wth. Anyways 0 out of 10 app I don’t recommend at all 🥱.Oh you guys are lucky that you even got 1 star from me. and I just know y’all are not gonna respond because you can’t handle facts😐.

by Milkybobatea

So I had the app for a good few weeks but then I got a new update with the camera feature gone, and the palm beach filter is for premium only! It makes me upset because that was my favorite filter that I used to update my camera roll to make it more aesthetic— and I can’t do that anymore. I think the new version is fine, but switching up the way some filters you need to pay for is upsetting in my opinion. You made money before, and I understand that but why did you have to change the price? It’s four dollars for a filter and I think it’s not worth it. I don’t want to be rude but I honestly don’t like the new update, so I uninstalled the app. If you guys don’t like paying for things you don’t need don’t install the app, it’ll just waste your time. Thank you for reading!