Contact Cousins Maine Lobster NEW Support

Like a review I saw before, I went to the App Store to download their app after seeing it advertised on a tent board by their truck. The only way to get past the welcome menu sequence is to either connect your Facebook account, or add your phone number AND email to get their Promo notification. Neither option is what I want or will do. Since I cannot get into the app without choosing one option or the other, it will be deleted shortly. While I enjoy the food, the app is junk and a virtual boat anchor. If I could post this review with zero stars, I would have.

As several others have posted, the only way to get past the welcome pages is to give them your email address or link your social media. The app and/or online management team that decided that this was a good idea messed up. I too will delete this app, and since I won’t know if they ever lose that criteria I won’t install it ever again. Food is great, business idea of collecting of unnecessary personal data is terrible. I used the app at least once per month to find a truck and have dinner. Now I’ll eat there when I stumble on it.

Can’t use the app at all without giving up not only my email and phone but my date of birth? Nope. Don’t care about your reasons for wanting it, it’s not your business, and it’s exactly the kind of personal info hackers are looking to steal. I just want to use the app to locate the truck and see the menu. Might even use it to pay but you still don’t need my DOB for that. Maybe take a look at every other food service app in existence and see how they work. Then try again.