Contact FAB Support
Company Name: First Abu Dhabi Bank
About: Let’s bring the bank to YOU!
The FAB Mobile app puts the power of the bank in
your hand. Spend, save and stay on top of your everyday banking from just about
anywhere.
FAB Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of First Abu Dhabi Bank
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit FAB Website
Privacy Policy: https://www.bankfab.com/en-ae/privacy-policy
Developer: First Abu Dhabi Bank
Can I trust FAB app?
Protect your data and wallet. We investigate the developer's website (Bankfab.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
App won’t stop loading and is super slow
by Youlutjrbrr
Stupid app won’t even bring me to the login screen for my pin half the time. Constantly asking for a OTP which is good for security, but asking EVERY SINGLE TIME with a 1 minute timer becomes an issue when I can’t contact the other person I share the services with. Ends up even locking people out of the account when you can’t put in the OTP. Tried checking my account today and the app won’t even bring me to the login screen. Great bank but horrible and frustrating app. Needs better maintenance and management.
Horrible customer service experience
by Jigyasa Bajaj
Extremely unhappy with the customer services respond. By mistake I blocked my card with 3m is I called and told the customer care to unblock. They refused and said new card had to be issued with charges. Really. Now its mire than a week I havnt recd my card thats because only satarday courier person called n I tried explaining him i work in any dhabi n can only receive on weekends. But till date I am not able to operate my account as i havnt recd the card. I am seriously thinking to change my bank with these kind of services.
12,000 accounts suspended and counting..
by DoubleCount
Avoid this bank at all costs.
They announced the immediate suspension of over 12,000 accounts of business customers over an SMS stating that KYC documents were ‘out of date’. Accidentally they also suspended thousands of accounts, including ours, where documents were in fact all up to date. 4 days later and all accounts still suspended.
So we can’t pay our salaries. Staff can’t pay rent and sending pics of landlords throwing their belongings out of their rooms. PDC cheques bouncing resulting in 95 (to date) forced account closures by the Central Bank since they suspended. Suppliers not delivering. Business can’t sell. More cheques bounce. Cargo stuck at ports. Customers flying in from all over the world to try and get their (fully up to date) accounts reopened. FAB staff calling in sick as they can’t handle the backlash.
FAB: clearly should stand for Fail At Banking
Have a Problem with FAB Mobile? Report Issue
Why should I report an Issue with FAB Mobile?
- Pulling issues faced by users like you is a good way to draw attention of FAB Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FAB Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FAB Mobile.
