ZenHR app not working? crashes or has problems?

ZenHR Status

Last Updated on 2024-10-16 by Akhtaboot LLC

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Common ZenHR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ZenHR app on iOS and Android devices. Solve all ZenHR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ZenHR iPhone Issues and Solutions

ZenHR iOS app crashes, not working, errors
ZenHR iOS app network issues
ZenHR on iOS has black/white screen

ZenHR Android App Issues and Solutions

ZenHR has errors/crashing/not working
ZenHR server network connectivity issues
ZenHR has black screen

ZenHR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ZenHR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ZenHR app crashes or not working on Iphone (iOS):

Close and restart the ZenHR app on iPhone
Update ZenHR app to the Latest Version for iOS
Uninstall and reinstall ZenHR iPhone app
Update your iPhone to the latest iOS version

Fix ZenHR on iPhone unable to connect to server/internet connection issues::

To resolve ZenHR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ZenHR black/white screen (blank screen) on iPhone:

Follow the ZenHR iOS app troubleshooting guide Here →

ZenHR Android App Issues and Solutions

Fix ZenHR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ZenHR app issues:

Force Stop the ZenHR App
1. On android, goto "Settings" » click ZenHR app. » click "Force Stop".

Update ZenHR to the latest version on PlayStore

Clear ZenHR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ZenHR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ZenHR.

Fix ZenHR unable to contact server/ ZenHR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ZenHR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ZenHR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ZenHR on android.

Solve ZenHR black/white screens issue on Android:

Follow the ZenHR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Akhtaboot LLC, developers of ZenHR.

About this app

With our localized features and interface, including labor laws, ex-pat regulations, social insurance, and tax laws, this app’s HRMS serve everyone from SME to Enterprise customers in the MENA market. With features like automated salary calculations and Employee Self Service (ESS), this app puts employees in the driver’s seat, making their lives easier and everyone happier. We are here to ensure that our customers have a delightful and seamless experience from the 'Acquire' stage to the 'Retire' stage. this app’s Employee Self-Service (ESS) mobile app is now more efficient than ever. At this app, we are all about giving our users peace of mind. this app is not just another HR software; it is a transformative HR experience created to help HR departments and employees reach a state of Zen. The state-of-the-art cloud-based HR software solutions that this app offers change the game for HR departments and employees. Automated and real-time attendance and time-tracking. Time off requests in one place for managers to review and approve.