Contact Ubigi: eSIM & Mobile Internet

Contact Ubigi Support


Company Name:

About: No worries when travelling with Ubigi ! The app is a global provider of
premium cellular connectivity services. Ubigi offers immediate access to the
Internet through a wide range of cost-effective mobile data plans for
smartphones, tablets and laptops, as well as connected vehicles, worldwide.



Ubigi Customer Service 👿🤬😡😠💢😤

Ubigi: eSIM & Mobile Internet Contact Information

Listed below are our top recommendations on how to get in contact with Ubigi: eSIM & Mobile Internet. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Ubigi: eSIM & Mobile Internet. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Transatel



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Ubigi Website

Privacy Policy: https://www.ubigi.com/it/conditions

Developer: Transatel







Read 3 Customer Service Reviews 😭😔💔

4.6 out of 5

Unreliable, false advertising. Terrible support.

2022-11-18

by ~coffeebreath~

The promise of this service is good. And when it works, it’s fine.

The problem is the rest of the time. The service promised was simply not available - I did my research to ensure I’d be covered in Victoria Falls, Zimbabwe (probably one of the BIGGEST tourist attractions in the area). Ubigi offers coverage via Telecel, great, their service maps all include that area. But of course, I get there and … zero coverage. I even walked right by a Telecel storefront… and somehow, Ubigi could not deliver.

Support sent me a line about “the coverage depends on their partners in each area”. No crap, that’s why I checked out the coverage before I bought.

The second I pushed back, support ghosted me. No response.

Do yourself a favor and don’t give this product a penny. Local SIM cards are easy to come by in most parts of the world. Companies that refuse to stand by their products don’t deserve our money.

Bad app. Bad service. Bad support

2022-11-25

by Don Why

I paid for a data plan that only work from the airport to the hotel. After that it didn't work again. I was unable to browse the internet. I wrote to support and received a basic email half a day later ... Looking at the comments in the app store they are answer several days later with a copy paste answer. I still unable to browse the internet. The app only show a message that says "unexpected error"

Doesn’t Always Work! WASTE OF MONEY

2022-12-02

by Disappointedmore

Plans don’t always cover all the countries they say they do and when you land in a country where you thought you were covered only to find out your not, there is no way to get in touch with customer service other than submitting a help request where someone will get back to you in 3 days. DON’T WASTE YOUR MONEY ON UBIGI! Many other esims out there work much better!


Have a Problem with Ubigi: eSIM & Mobile Internet? Report Issue




Why should I report an Issue with Ubigi: eSIM & Mobile Internet?

  1. Pulling issues faced by users like you is a good way to draw attention of Ubigi: eSIM & Mobile Internet to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Ubigi: eSIM & Mobile Internet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ubigi: eSIM & Mobile Internet.


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