Are you having issues? Select the issue you are having below and provide feedback to Hero Band III.
- Touchscreen is not very sensitive
- Time and date are off by several hours and minutes
- Have to reset personalized settings every day
- Option to reset defaults on the watch is too easy to accidentally push through a typical day
My herobandlll no longer tracks my sleep???
The watch is not recording any sleep data since recharge on 4 May...other data: BP, pulse etc is being recorded
Phone won’t charge, please advise.
Mine has stopped recording sleep data. Is there any way to resolve it?
My watch has disconnected, and after removing and re-installing app, they still will not connect?
It stopped collecting sleep data a week ago (P22C1) how do I resolve that? KJH
Freezes on exercise screen. Won't stop. Also doesn't load exercise data on phone. My phone is the new folding phone.
Can’t get the watch faces to download.What’s the upgrade to beta?I’m afraid that if I try it I might lose my settings.
Hi My watch stopped counting my steps two days ago . I tried to turned it off for few minutes but it didn't work. Please help me with this issue
Will not connect to I phone in app it search’s but does not find the watch. Can’t download new app as is not available
it was working with my Iphone 13 I would get all the readings. now it no longer connects with phone, but does read on the watch directly.
Blood pressure and workouts no longer showing on app. Help?
No longer is showing my BP, or my HR - shows my 24 hour average, though. Also no longer shows how I can change watch face.
my sleep data does not record, weather does not appear. Tried uninstalling app & reinstalling to no avail; tried turning off phone & bluetooth & turning back on, still not working
I have the P36 Smart Watch, no matter what I do it will display the wrong temperature, The location is right and the GPS also, bought it from Amazon, I sent it back received replacement and it does the same thing, I tried to reprogram and it did not help don't know what to do I need some help thanks.
Can’t pull up weather on my watch, it says undata.
The sleep monitor on my watch has stopped working
My hero band 3 watch screen is not working. Screen is black. It buzzes like I got a message but can not see any thing
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Developer: baiyimei
a user from Los Angeles, United States reported problems with Hero Band III : Connection
a user from Cary, United States reported problems with Hero Band III : Not working
a user from Hainburg, Germany reported problems with Hero Band III : Not working
a user from Chicago, United States reported problems with Hero Band III : Screen
a user from Ballybofey, Ireland reported problems with Hero Band III : Not working
a user from Arras, France reported problems with Hero Band III : Not working
a user from Appleton, United States reported problems with Hero Band III : Connection
a user from Kaohsiung, Taiwan reported problems with Hero Band III : Connection
a user from Phoenix, United States reported problems with Hero Band III : Connection
a user from Marseille, France reported problems with Hero Band III : Not working