Sprinklr Reviews

Sprinklr Reviews

Published by on 2025-03-12

🏷️ About: The iPhone/iPad companion to Sprinklr. Sprinklr is the world’s leading enterprise Customer Experience Management (CXM) solution.


       


Overall Customer Experience 😎


🤬 Negative experience
71.4%

😎 Positive experience
28.6%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 122 combined software reviews.



Read 20 Customer Service Reviews 😠💢

3.6 out of 5
Terrible

Was working fine but every time I need to post it says all of my photos are invalid. Really frustrating when you have deadlines to meet and literally no time to figure out what went wrong

Wish I could give this app 0 stars

I hate Sprinklr. We have to use it for posting on social media at my work, and it is the most complicated app I have ever used. There is no reason for me to have to jump through 15 hoops every time I want to log in to post something. It makes you change your password every couple log ins, and I don’t see the point. Whoever created Sprinklr needs to give it some more work because this is absolutely ridiculous.

RPC

This application is not easy to use. I have only been able to get o. To face book once and it toke me and my ED 20 minutes to get on it. If it was easier to us I would post more. I post all the time on my tablet. Granted it’s not connected to a company but I feel it would be easier than this I pad.

Frustrating and limiting

Sprinklr is extremely frustrating. It doesn’t let you post videos with ease. You have to have certain rations and has all these restrictions. Won’t post things at times. Very limiting. Find a different software

No sound notifications

Their newest updates still don’t allow for sound notifications, to alert me to things, like push alerts.

Notifications

The notifications are not timely or accurate. Most social media managers need real-time updates and notifications when a new message, tag or ping for approval comes in. Why does Sprinklr not notify you?

Not compatible with iPad

It seems unbelievable that in 2019, there are iPhone apps that still do not natively support iPad. Universal apps have existed for many years now. Working with the this app app in a 2x view on an iPad feels gross, especially considering how much the service costs.

Mobile app needs work

You can’t select multiple social channels while posting, even getting photos from asset library is difficult.

UI not great

Sprinklr was made for data people, not social people. As a community manager I find this really difficult to work with. The tools are helpful but the user experience and the simplicity are a big issue for me.

Sprinklr

I don’t find this user friendly. Tried to submit and my first four nicknames were rejected, said they were already used? I have now tried 6 nicknames and they have all been used, really?

App Update

Sprinklr was recently updated and an additional step was added to confirm the date of the work being scheduled. Unfortunately, this is an unnecessary extra step. It was quicker to simply select the date and keep going.

Smooth!

Seamless experience from the enterprise tool to the mobile platform.

Functionality

Sprinklr is phenomenal, it’s so easy to use, and organized. You can toggle between each command effortlessly.

Great notifications

Great way to stay connected to this app without having to be on this app. The notifications are incredibly helpful.

Great enhancements!

Just opened Sprinklr & got the walk through guide. Really impressive. The UI is really clean and pretty. Just wish we could access Settings!

Huge improvement

Wow Sprinklr is so slick and easy to use. Great work team!!

Makes my engagement posts easier!

Thank you for helping me engage with my audience in a fast and efficient way.

Thank you

More functions than most social media apps. Easily able to post to multiple social media platforms! Thank you

Superior Platform!!!

this app is amazing I can’t even begin to describe how amazing their service is. If there is ever an issue and there rarely is, maybe like once a year if at all, it’s fixed within an hour.

Great app to use in the go

Thoroughly enjoy using the this app app when on the road when I can’t access the website version on my PC. Sprinklr ’s interface is extremely user friendly to use to post and upload assets. A must use and download IMO.



Is Sprinklr Safe? 🙏

Yes. Sprinklr is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 122 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.6/5 . Justuseapp Safety Score for Sprinklr Is 28.6/100.

Safety Analysis

51.6% of users say app is Safe 👍
51.6%

28.7% of users say app is Risky 🚨
28.7%

19.7% of users have Some Concerns ⚠️
19.7%


Is Sprinklr Legit? 💯

Yes. Sprinklr is legit, but not 100% legit to us. This conclusion was arrived at by running over 122 Sprinklr User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Sprinklr Is 28.6/100..

🔏 Privacy & Data Safety

Sprinklr collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

How was your experience with Sprinklr? Post a Review




Features

With the Sprinklr mobile app, you can manage your Social, Marketing, Advertising, Research, Commerce, and Care functions right from your phone.

Sprinklr is the world’s leading enterprise Customer Experience Management (CXM) solution.

Since the app connects directly to the Sprinklr platform, all the information is immediately synchronized while you’re on the go.

And, you can rest assured that the same permissions, governance, and automation features are supported on the app as well.

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