Meta Quest Reviews

MetaQuest is presented to the user in a useful and intuitive way, but lacks execution. Exhibit A; the recently added Mixed Reality Camera (a feature which made me immediately re-download MetaQuest ). For those who don’t know, this gives the user the capability to record yourself in your surroundings in VR, with augmented-reality capable phones (iPhone 7 Plus and up)*. This feature just doesn’t work. MetaQuest in the headset tells me to use the phone and the phone just casts, doesn’t offer anything else where everything should be. Exhibit B; the phone notifications. This feature works maybe 60% of the time and refuses to let me unpair the headset to the phone via Bluetooth when I need to repair it (I CANT DELETE THE HEADSET FROM MY BLUETOOTH), which I need to repair the system if the notification flow to the headset stops. This is a pity as this capability was added a while ago and still hasn’t really been patched. At this point MetaQuest just gives your headset a bunch of half-baked capabilities that only work half of the time. Wouldn’t suggest use after you’ve gotten past initial setup of headset.

*in the instructions it says iPhone X and up, but the supposed capability is aligned with the 7 Plus, and has been seen in other instances working as well as the new phones. In short, there’s 0 reason why this shouldn’t LOAD, not that it should work or connect.

I was really surprised to see how poor the customer support is for Oculus. I was double charged for the same app (which sounds like a glitch in itself) and when I requested a refund for the extra charge I was blocked from using either game at all and continued to be blocked even after my refund for one of the apps was approved. When I contacted support they told me to uninstall and reinstall MetaQuest even though I explained that MetaQuest was unusable and I couldn’t access it anymore. It took multiple emails and threatening to get my bank involved to get another response, I asked if they couldn’t fix the glitch to be refunded for the second app/charge so maybe we could try repurchasing MetaQuest to get it to work. After 3 weeks I finally got an email back saying they would make a “one time exception” (indicating this was an issue on my end) and refund my money rather than acknowledging the product issue on their end, apologizing for the ridiculous wait to resolve the issue, and double charging my card! I’m so over this entitled mentality. Maybe this was just a case of an inept person but I expected more maturity and quality from such a predominate company. Hopefully someone who cares about this company’s integrity reads this and takes the opportunity to better their product and improve their customer service.

Okay, I finally got past the pairing issue I had where the oculus quest refused to pair. It turns out it was an issue where the iPhone required an iOS update and once I did that, it paired no problem. Developers should please add this to the help with setting up an oculus quest. After that, smooth sailing. App is great, quest works really well. While the battery life will last about 4 hours, it’s still good enough because you don’t want to be in it too long. All the apps and games are great. I hope more become available soon and that more become cross play as I have an oculus rift also and would enjoy some of those games on the quest as well. Beat saber is crazy good! Also, the oculus app has no lag or issues and you can find the games easy. I would like to see a complete browse all feature so you can scroll through every game available - not sure if I missed it. App is same on phone as it is within headset. Flawless integration. I would like to see a power off feature inside the headset instead of pressing and holding the button to shut down. Keep up the great work!

I e seen many 1 star reviews that make no sense. They are rating MetaQuest based on their experience with their headsets. If I were to review the Oculus Quest it would definitely get 4.5 stars. MetaQuest however gets a full five stars as it does so much cool stuff. My favorite thing is being able to check my battery while charging my headset. Also being able to see if I need new batteries for my controllers is awesome. I know those data points are on the Quest Menu Bar but when your charging you may not have the Quest available to check so you can use MetaQuest . I love that I can buy and install games directly to my headsets from MetaQuest too. There are just so many cool things MetaQuest allows you to do. I’ve seen lots of tech and I’m not easily impressed by tech nowadays however the Oculus Quest and this companion app have highly impressed me. I haven’t been wowed like this by tech since I first wrote a program in basic back on a TRS-80 (Trash 80 for those who remember them) in the mid 80’s(I’m old I know). Thanks for an exciting and joyous experience both in MetaQuest and on the console.

I love MetaQuest, the oculus quest 2 was released so recently and we got one on the 24th of October 2020, I love MetaQuest and what games have to offer, but I think it’s missing one game that I really want to play on VR, and that is Island 359, yeah sure it’s on MetaQuest but only on the Oculus Rift and Rift S, and that’s a Headset that you need a pc for. I very much wish Island 359 was available for purchase on Oculus Quest and Oculus Quest 2, other than that it was amazing, I remember downloading MetaQuest way before and found out you need a Facebook account to get into MetaQuest , then I uninstalled MetaQuest and when my sister got the headset, she had installed MetaQuest and I forgot about the matter. After some time, I decided to download the Oculus app once again and at that time I didn’t realize that I had installed MetaQuest before so it was reinstallable at the time. I love MetaQuest and funnily enough I also found out that one of the games known as “Rec Room” was on VR, PS4, PC, and Mobile, I laughed a lot at the time.

It’s a good app and it’s cool how you’re able to cast things from the VR headset, but MetaQuest itself is just unconditionally laggy, and I’m not the only one with this problem because it’s not my phone. When I move to different locations, such as settings to home or whatever, it buffs and consistently pops up the “enable Bluetooth” screen over and over again each time I attempt to do something. For some reason there’s a bug that causes MetaQuest to always display 9 notifications, and I’ve searched the entire application, it’s settings, marked news as read, double checked the news, delete and reinstall MetaQuest , but they wouldn’t go away. I’ve been stuck with these problems since I’ve had it, which was when it first came onto the AppStore I believe, and there’s been plenty of updates, yet none of the major bugs for me have been updated.

For a socially focused platform, you’re not able to share links to games in any form, making it difficult to get friends into games you may think they like.

MetaQuest REFUSES, ABSOLUTELY REFUSES to let you use it without your phone’s Bluetooth turned on making a VERY simple task of allowing to you browse the oculus digital shop the most task possible with its REPEATED demands that you turn on Bluetooth.

Also to anyone that may want to purchase a headset for their family to use, Facebook does NOT allow multiple accounts on a single headset. On that same note be prepared for MANY problems if you buy a headset for a child as they will need their own Facebook account, which is AGAINST Facebook’s TOS if said child is younger than 13. AAAAND be prepared to have more problems if you create a new account for said child, as they may get flagged as a fake account if you’re creating your child’s account just for the Oculus Quest which can be banned and lose access to all purchases.

A couple of updates ago the iPad UI got really big, you can only see 2-3 items without scrolling. That’s just way to big for 12,9” devices. The top banners are cut in half so you can’t see what they are. When doing a search on the iPad (on the 12.9 pro and prolly the 10.5” pro as well), nothing shows up. You have to tap the search field again, then a small part of the screen shows a cut off/squished box with the results.

Would like to see ability to update apps/games (on Quest 2) from MetaQuest . Would like to see available Quest 2 storage in MetaQuest . Would like to be able to uninstall apps/games from MetaQuest . Some other things, but most of all the iPad UI needs an overhaul. Even simple things like swiping left/right between game images, instead of having to open and close each image (this part of MetaQuest have a tendency to bug out, forcing you to kill/restart MetaQuest ). Also…why hide the wishlist inside the account settings?

I got MetaQuest to see what it is and how it works. From what I've seen, it's very polished. Everything seems to be working. So why has MetaQuest not given me an alert to either allow or block push notifications? The notifications themselves inside MetaQuest work how they're supposed to, but I don't get notified outside of MetaQuest . Everything is checked to ON for the Mobile switch for each and every type of notifications in the appropriate settings in MetaQuest . I shouldn't have to be paranoid and check MetaQuest every few seconds to see what my friends are texting all because MetaQuest didn't initially tell me to allow notifications. The setting doesn't even exist in iPhone settings, it's not available. I reinstalled MetaQuest too, but came fruitless. I am completely softlocked from this simple bug. This NEEDS to be fixed. Even FACEBOOK has more functional working notifications than this.

Between bugs and poorly documented quirks, this can be so aggravating. What to fix (Aug 2020): social icon is a black hole. Doesn’t work and have to force close app. Pairing is super weird sometimes. MetaQuest tells you to go to Bluetooth settings, enable and pair. That may not be correct. Check the oculus app settings (hard to find) and enable every thing. There are too many ways this fails, so better documentation and trouble shooting would make sense. The headset has its own issues I could leave out such as crashing/freezing while in the store! It updated without me knowing, remained in loading (ellipsis) forever. Then I couldn’t see the controllers as it went into a new tutorial of old features I couldn’t skip. Please focus on stability before adding features. I’m a sr sw architect. This is poor ux, but I will compliment for making it slightly better a year or so later. It would be great if there was documentation on how to make the best of PCVR. MetaQuest says Rift and Go, but not Oculus. Update the descriptions. I’ve seen this in many other places like Steam. Idk what works or not.

You see other reviews saying it's So bad it's not! I got a VR for Christmas and we have been using MetaQuest and it's GREAT! You can watch what your VR is doing when your on it. And you can buy games on MetaQuest . And you can buy games in packs for less money it's GREAT! Also one time I was playing a game on my VR and my dad said I had to get onto a different game so we could play together and I didn't get off so he went on MetaQuest and pressed the game we wanted to play together and pressed start streaming or something like that and my Vr can go to that game. This actually did not happen but that's something MetaQuest can do! MetaQuest is so good and helpful! And there's no problems with MetaQuest! I highly recommend MetaQuest if you have a VR! And you dont have to pair a VR you can just look at games if you just want a VR! So I hope this review was helpful!!

While MetaQuest works, it’s not without issues. I’m using an iPhone 12 Pro Max and MetaQuest is poorly designed from a UX standpoint. The margins are too thin on the top and bottom and it seems like the developers just ignored Apple’s “safe area” suggestions. It’s difficult to tap on the search icon because it overlaps the network/battery icon in the upper right corner (same for the back button when it appears on the upper left). Once you do get the search bar opened, it’s under the notch and takes several taps in random spots to open the keyboard. The icons at the bottom of the screen are also under the home indicator.

Aside from those issues, videos rarely load. I know it’s not my network, every other app works fine and I’ve tried on various different networks. Half the time the screen will just turn black and you have to close MetaQuest and reopen it.

If these issues are resolved, I’ll be sure to update my review. But, as of now, MetaQuest is a mess and needs work.

MetaQuest this headset these games, OUTSTANDING! The quality the support the community OUTSTANDING! I could go on for forever about all the awesome features. Legitimately the only thing that I wish you could do without going through a step by step progress on how to download like 5 things just to listen to music in the background while you are playing. If you would respond it would mean a lot to me. I love your work it’s the best headset for vr by far. You guys blew it out of the ballpark. I had my oculus for about 3 years now. (Quest 2) I really didn’t realize all the different stuff you could do, from playing tag as a monkey with no legs or play have almost like light sabers and cut boxes in half while you can vibe to songs of all kind like Bad Guy by Billie. The point is this game this console this everything O-U-T-S-T-A-N-D-I-N-G.

After having my vr for over a year now I’ve been experiencing some issue. My phone has this thing that is some what deletes apps for more space, the apps that I don’t use much. And Oculus was one of them. I only use it for pairing and stuff. After I deleted it and needed to reconnect my new controllers. I had to sign in. I would click continue with Facebook and then it would tell me to sign into it and I did my Facebook account it tells me that I have an existing Oculus account. Then it tells me to merge them together. To confirm the merge you would have to put your password. And I did but then it says that it’s already merged and have to log in with Facebook. If I do that it keeps repeating the same thing over and over the amount of times I try. Till this day I’m playing with broken controllers. Btw this happens on every platform I try to log in with. Help!!

Look, I can tell oculus somewhat responds and fixes issues that are sent in reviews, and I thought that if oculus new this issue existed they would’ve considered it important well it seems they don’t, if you don’t know what I’m talking about it’s retrieving your forgotten passwords, I didn’t know you needed to have your real name for your Facebook and oculus account so I logged out of my oculus and Facebook and made a new one for each, HOWEVER I completely forgot what my oculus password for MetaQuest , I don’t even remember making one, I thought I made it the same one for all my accounts but it appears not, I went “well ok I’ll just reset it” WELL APPARENTLY IM NOT ALLOWED TO. I went to forgot password, it took me to the oculus website I entered my email waited 30 minutes… nothing was sent. Oculus and Facebook this is a simple yet very important error in your system please just fix it already.

When I got my oculus quest for Christmas, I was told to download MetaQuest to set it up. I set it up and played it for a while. A few months down the road, I was always asked to enable Bluetooth on my phone to connect to my oculus. Even though it was on, my oculus was never able to connect, but I was able to use the oculus and somehow be able to download content onto the oculus, but I could never stream any of my gameplay onto my phone. I’ve asked him he support team many times for help and they never gave any advice other than turn on and off your Bluetooth your phone. That never works and I’ve tried everything from deleting and redone loading MetaQuest to doing a factory reset on the oculus. After I have done all of that, the oculus will show up as a device to connect to on my phone, but if I click connect, it will for a second and then disconnect. If anyone is experiencing the same or has experienced the same, please reply and help me out.

So, if you’re reading this, your either a possible customer or someone who works for Oculus. For the customer, here’s what I have to say: It’s a great app, I have an Oculus Quest and it works wonderfully. Definitely worth it.
Now, for the Employee/Representative: I love MetaQuest, as well as the system I bought (the quest) but, I have one thing I’d suggest. I don’t have a credit card, so I buy Apple Giftcards for MetaQuest Store and use those to pay for things. I did this and attempted to buy AriZona Sunshine from MetaQuest using that idea, but it prompted me with a screen asking for either a credit card or PayPal (I have none) so my suggestion is to make it so you can pay for games through the Apple-Appstore and it be a separate thing that you can do, but also completely optional. That’s my suggestion, love the Quest, keep up the great work 👌🏻

I've played a few VR headsets in my life and none really had the wow factor. Tried this at a friend's and I'm blown away. The fact that it's a standalone headset made things even better! Graphics are awesome and crystal clear. I usually get a bit of motion sickness but with the OQ2, it barely affected me. Being a huge Star Wars nerd, it's a dream come true to be this close to Vader in Vader Immortal, plus I get to train like a real Jedi in the lightsaber dojo. The headset looks way much better than OQ1, very modern and clean. Having to link my Facebook account made things much more easier, since I linked all my app games to Facebook for easier upkeep. Have little to no issues to use and the fact you have the option to buy games either from MetaQuest or while playing VR is a bonus. Best $299 investment yet!

MetaQuest has an option to install downloaded game to headset. Which would be nice if it worked! But it takes multiple power button presses on the headset and trying to connect app to headset before app connects. Then once it says connected, if you can get it to stay connected, the you get the option to install. I click on the headset and install, then it does nothing. I have to put unplug headset, put on headset, walk to my guardian area, get out the hand controllers, scroll through menus and then install game. After all that, I look at MetaQuest and it says installing?? Why have MetaQuest , it doesn’t work correctly! So far after only having this for a couple days I’ve already encountered multiple bugs with MetaQuest and the headset software, with random glitches, freezing and power off’s. Hopefully developers fix these bugs!

(Scroll down for summarized version) So Oculus is great and having an app that keeps all your recordings in one spot and being able to buy from the store, great! However, MetaQuest barely EVER works. When browsing the store and looking at a game in particular, whenever you go back to the search page or whatever, nothing. I have to restart MetaQuest and make my search again to keep browsing. I thought they’d have fixed it in yesterdays update but alas, same thing happens today. Another gripe of mine is how slow and buggy saving game clips is. I don’t share to Facebook, I like to download them and it works about 30 percent of the time. The other 70, it just gives me a loading circle.

Anyway, MetaQuest os owned by meta and im sure they have access to all kinds of programmers, so why are we experiencing so many bugs with MetaQuest??

In short, MetaQuest has great features, but is buggy as all heck

Worked fine and used it to get oculus go set up. MetaQuest has the store and setup screens for the stand alone headset, and recently added WiFi streaming, which was really helpful when showing relatives what VR is like because I could put their view on the phone and help talk them through how to play better and they could give each other advice. They really enjoyed the Keep Talking and Virtual Virtual Reality ones.

MetaQuest can also be used to pair other Bluetooth devices to the headset besides the little controller, and some games can also work with a game controller.

I really enjoyed Defense Grid 2, it was a nice tower defense style science fiction adventure.

I love the idea of the go and I enjoyed the initial implementation of the headset. That being said the only issue that I have a problem with now that’s ruining the experience is that there is still no casting or a release date. If you aren’t ready to activate casting then why put it into MetaQuest update notes? Also, why is it that despite being a major feature request, there’s zero information about its progress or an estimated release date other than “soon”. If you really want your initial go adopters to push for your product then why take away the one thing that could help them promote the headset to others? In summary, it’s a fun headset for a while but without the added social feature you might use the headset once every couple of weeks just to see if there’s anything new (which there won’t be).

I love using MetaQuest as it makes it much easier to manage apps on the Oculus Quest, but with the recent update I no longer have the ability to sort app reviews or access the version + release notes. I like to sort the reviews by most recent for when apps are upgraded so I can get a better idea of how MetaQuest is now instead of seeing older reviews. Also, I can’t access the version + release notes for applications anymore either. I use to be able to click on the version + release notes under MetaQuest details and see what has been updated on an app. I am still able to do this if I access the Oculus store from a PC so I am using that as a workaround, but it would be great if you all could restore these functions back to the iOS app.

I was reading the comments, and most of the 1 stars are bizarre. I can’t tell if they are trolling or completely confused to be nice. (Anyone read the comment about watching Netflix in VR from MetaQuest 🤔)

MetaQuest is extremely easy to use. It’s more of a convenience. Once you’re Go is setup which is a minor process, MetaQuest really isn’t needed.

I use MetaQuest for notifications on events and apps that go on sale. One doesn't even need MetaQuest after setup currently, but it’s nice to have for those two features that I mentioned.

I like the VR experience, but I don’t understand why you have to enter payment information in MetaQuest . Usually all Apps use the payment feature from your iTunes account. Is it because of the privacy terms or how facebook gives information to third-parties? Or why not Apple Pay it’s more secure... Please some of the games offered on Oculus say they will collect email & phone numbers and information from files... now please tell me what files are third parties looking at on your phone...

I got a quest and was worried that it would not connect because of the bad reviews on MetaQuest and such. However, I was very impressed when I got it! Setup took only ten minutes and got up and running quickly! When I did not like a game, I asked to refund it and got a refund that same day! Also you can check the battery life from your phone so I knew when I needed to charge. Casting is great. I played a game while my brother watched and we both had fun! Overall, very impressive with no cons!

Previous issues I had are corrected the MetaQuest , I am happy. Works flawlessly for me, and I love that I can start a download from work and come home and the downloaded apps, games and videos are ready to go! Great job. Only one hope in the future. Would love to play game videos in wide screen. The small sized video on a phone would be made better by being full screen. But such a minor concern. Thank you for the fixes you perform. Hope quest gets more games soon!

I am writing this review regarding the Oculus app, not the VR experience (which is also amazing).
I can say with confidence that this is the most comfortable, functional, and easy-to-use app I’ve seen in a while. I am currently using an iPhone 5s, which struggles with delivering smooth experience, but MetaQuest is a breeze. It’s got everything I need, allowing me to easily access my Store, Events, Friends, Game Library, and Settings. I actually find this more comfortable than the desktop, in browser experience.
OCULUS, THANK YOU FOR MetaQuest !

I love MetaQuest I’ve used it since I got my quest but for some reason when I accidentally disconnected my payment method and tried to reconnect it it said there was an error and I tried again and again and it won’t connect so I waited a few days and tried again and I got the same thing. I can’t buy any of the new games I’ve been waiting weeks for and it’s like torture just seeing them there is there any help I can get??

I use MetaQuest almost everyday to look at games. MetaQuest has a great theme to it which makes it easy to look at. The only request I have about MetaQuest is the paying options. I get iTunes cards often but don’t use them because I have nothing to use them on. I really hope at some point you could add support for iTunes gift cards.

Other than that MetaQuest is great so I’m still gonna give MetaQuest 5 stars.

I was excited to receive my oculus go when I ordered it from the website and it worked well for the first week but after that the sound would stop working, my controller stopped connecting and eventually stopped working all together and now my headset won’t even turn on even after being charged for hours, the light doesn't come on either. Im very upset that I wasted a hefty $215 on it for it to stop working before even an years mark. I want my money back or for a solution to this issue because another friend of mine with the same headset is having the exact problem.

Highly recommend the Quest! My son loves it and we play it together all the time.

Didn’t give it 5 stars because they have a glitch with the install que. Everything is online but the iPhone game store won’t install games for me.

Able to download songs within beat saber from the quest headset no problem, but just bought 2 games tonight that have been stuck in my que for hours because “headset is offline”.

Totally beyond expectations.

Would definitely recommend.

But when purchasing content in MetaQuest , it should have multiple selection function. I want to buy all songs available in Beat Saber. Each time I can only buy one song. It is annoying when you have to type in your pin more than 10 times.